2004 Jeep Grand Cherokee steering problems
Owners reported steering problems in 74 complaints for the 2004 Jeep Grand Cherokee, 5% of the complaints on file.
At a glance
- Complaints
- 74 5% of this year's complaints
- Typical mileage
- 78,000 miles 66 complaints with mileage
- Crashes and fires
- 5 and 0
- Injuries and deaths
- 3 and 0
Source: NHTSA owner complaints
When steering problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 11 |
| 20k to 40k miles | 5 |
| 40k to 60k miles | 10 |
| 60k to 80k miles | 7 |
| 80k to 100k miles | 7 |
| 100k to 120k miles | 5 |
| 120k to 140k miles | 10 |
| 140k to 160k miles | 4 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 3 |
| 200k+ miles | 2 |
What the data shows
Of the 66 steering complaints that report mileage, the median is about 78,000 miles, and 39% were reported before 60,000 miles.
These complaints mention 5 crashes, 3 injuries.
What owners wrote
We slipped on some black ice and the jeep went up a hill and then we flipped and landed upside down. This is the second time this happened the other time was last year feb 18 2013 when my 2001 jeep grand cherokee rolled over three times before landing upside down. Last year it was me and my 3 sons. Thus year it was me and my husband. I injured my leg and back. Also neither times did the air bags deploy.
When driving, the steering pulls to the left side fairly hard. Also, when making either right or left turns the result is a very jerky and not smooth. When there is a bump in the road, the steering wheel jerks and turns slightly causing possible dangerous driving conditions. The vehicle is drive-able however there is definitely some cause for concern. Have replaced the suspension with brand new shocks and there seems to be no difference in the steering wheel's response to bumps.
Other problems reported for the 2004 Jeep Grand Cherokee
- Air bags 329 complaints
- Wipers, windshield & visibility 226 complaints
- Brakes 184 complaints
- Seats 149 complaints
- Electrical system 145 complaints
- Engine 84 complaints
- Cruise control 77 complaints
- Air conditioning & heating 49 complaints