Vehicle Data Hub

2011 Jeep Grand Cherokee electrical system problems

782 complaints about electrical system have been filed for the 2011 Jeep Grand Cherokee, which is 32% of all its NHTSA complaints. It is the most reported problem area for this model year.

At a glance

Complaints
782 32% of this year's complaints
Typical mileage
63,000 miles 561 complaints with mileage
Crashes and fires
8 and 51
Injuries and deaths
9 and 0

Source: NHTSA owner complaints

When electrical system problems show up

Electrical system complaints by mileage, 2011 Jeep Grand Cherokee Complaints by odometer reading in 20,000-mile steps. The median is about 63,000 miles. 0k to 20k miles: 30 complaints 20k to 40k miles: 90 complaints 40k to 60k miles: 145 complaints 60k to 80k miles: 99 complaints 80k to 100k miles: 75 complaints 100k to 120k miles: 53 complaints 120k to 140k miles: 35 complaints 140k to 160k miles: 20 complaints 160k to 180k miles: 6 complaints 180k to 200k miles: 5 complaints 200k+ miles: 3 complaints 040k80k120k160k200k miles Typical: 63,000 miles
Based on 561 complaints that include mileage. 47% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles30
20k to 40k miles90
40k to 60k miles145
60k to 80k miles99
80k to 100k miles75
100k to 120k miles53
120k to 140k miles35
140k to 160k miles20
160k to 180k miles6
180k to 200k miles5
200k+ miles3

What the data shows

Of the 561 electrical system complaints that report mileage, the median is about 62,000 miles, and 47% were reported before 60,000 miles.

These complaints mention 8 crashes, 51 fires, 9 injuries.

What owners wrote

While motoring along, my wife and I noticed an acrid smell which became more and more intense until our eyes began to burn and it became clear that the acrid smell was from our own vehicle, and not from another source such as some other vehicle driving ahead of us. We pulled off the road and immediately we saw smoke coming from the passenger-side sun visor which was is the up position. We shut the car off and flipped down the sun visor to see what was going on, and the visor broke off as we did so.

Reported at 54,000 miles, July 2015 FireInjury

Tl* the contact owns a 2011 jeep grand cherokee. The vehicle was previously serviced under NHTSA campaign number: 14v530000 (electrical system) however, the contact stated that while driving at various speeds, the vehicle stalled without warning. The failure recurred several times. The vehicle was taken to gunn chevrolet located at 16550 I-35, selma, tx 78154 where the dealer was unable to diagnose the failure. The vehicle was not repaired.

Reported at 99,000 miles, July 2017

Other problems reported for the 2011 Jeep Grand Cherokee

Electrical system problems in other years

Electrical system problems across all Jeep models