2011 Jeep Grand Cherokee steering problems
Owners reported steering problems in 86 complaints for the 2011 Jeep Grand Cherokee, 4% of the complaints on file.
At a glance
- Complaints
- 86 4% of this year's complaints
- Typical mileage
- 79,000 miles 72 complaints with mileage
- Crashes and fires
- 3 and 1
- Injuries and deaths
- 1 and 0
Source: NHTSA owner complaints
When steering problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 2 |
| 20k to 40k miles | 11 |
| 40k to 60k miles | 13 |
| 60k to 80k miles | 11 |
| 80k to 100k miles | 10 |
| 100k to 120k miles | 14 |
| 120k to 140k miles | 6 |
| 140k to 160k miles | 3 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 72 steering complaints that report mileage, the median is about 79,000 miles, and 36% were reported before 60,000 miles.
These complaints mention 3 crashes, 1 fire, 1 injury.
What owners wrote
While driving my 2011 jeep grand cherokee I saw white smoke coming from the driver side sun visor and then a burning smell. I pulled over and after a few minutes the smoke cleared, the bracket for sun visor stayed hot and shows signs of melting. No injuries, the vehicle was driven to dealership immediately... Updated 08-20-14 updated 08/25/2014
On may 4, 2017, approximately around 7:00pm, I turned right onto a freeway and my steering wheel locked up and the vehicle shut off completely. I was not able to turn the steering wheel and barely was able to make it out of the middle of the road. The engine shut off while driving down the road. I am luck that I did not have a car behind me or I would have caused an accident. How scary!! Chrysler has claimed that they have fixed this!!
Other problems reported for the 2011 Jeep Grand Cherokee
- Electrical system 782 complaints
- Engine 358 complaints
- Brakes 352 complaints
- Fuel system 283 complaints
- Drivetrain & axles 87 complaints
- Air bags 60 complaints
- Lighting 60 complaints
- Body & structure 43 complaints