2017 Jeep Grand Cherokee steering problems
Owners reported steering problems in 18 complaints for the 2017 Jeep Grand Cherokee, 3% of the complaints on file.
At a glance
- Complaints
- 18 3% of this year's complaints
- Typical mileage
- 33,000 miles 11 complaints with mileage
- Crashes and fires
- 1 and 0
- Injuries and deaths
- 1 and 0
Source: NHTSA owner complaints
When steering problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 2 |
| 20k to 40k miles | 6 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 11 steering complaints that report mileage, the median is about 33,000 miles, and 91% were reported before 60,000 miles.
These complaints mention 1 crash, 1 injury.
What owners wrote
The steering wheel locked while making a left-hand turn. A minor accident resulted. Yes, the safety of the driver was put at risk with minor injuries resulting. A complaint was filed with Jeep and a case number was assigned by FCA. Insurance was contacted however it did not cover the cost of damage that caused the accident. The component was inspected by the Jeep representative however they blamed the part failure due to damage to the undercarriage prior to the incident.
While driving the steering wheel locks and can not be turned. This has happened a dozen times and each time we were only narrowly able to avoid an accident. This has happened while driving in a parking garage, one side roads, main roads and on the highway. I believe this has something to do with the lane departure sensor. The car has approximately 14k miles on it and it has been returned to the dealer for repair 5 times. The dealer has been unable to resolve the issue.
Other problems reported for the 2017 Jeep Grand Cherokee
- Engine 108 complaints
- Electrical system 89 complaints
- Drivetrain & axles 88 complaints
- Fuel system 33 complaints
- Brakes 29 complaints
- Cruise control 21 complaints
- Seats 20 complaints
- Air bags 15 complaints