Vehicle Data Hub

2002 Jeep Grand Cherokee steering problems

Owners reported steering problems in 41 complaints for the 2002 Jeep Grand Cherokee, 2% of the complaints on file.

At a glance

Complaints
41 2% of this year's complaints
Typical mileage
59,000 miles 32 complaints with mileage
Crashes and fires
0 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

When steering problems show up

Steering complaints by mileage, 2002 Jeep Grand Cherokee Complaints by odometer reading in 20,000-mile steps. The median is about 59,000 miles. 0k to 20k miles: 7 complaints 20k to 40k miles: 3 complaints 40k to 60k miles: 6 complaints 60k to 80k miles: 5 complaints 80k to 100k miles: 4 complaints 100k to 120k miles: 3 complaints 120k to 140k miles: 2 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 2 complaints 040k80k120k160k200k miles Typical: 59,000 miles
Based on 32 complaints that include mileage. 50% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles7
20k to 40k miles3
40k to 60k miles6
60k to 80k miles5
80k to 100k miles4
100k to 120k miles3
120k to 140k miles2
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles2

What the data shows

Of the 32 steering complaints that report mileage, the median is about 58,000 miles, and 50% were reported before 60,000 miles.

None of the steering complaints mention a crash, fire, injury or death.

What owners wrote

The vehicle has been in the shop, 3 times for grinning-growling noises from the front-end, rough ride and brake problems. The tires was balanced twice and one brake calipers was replaced on 14 oct. 2002.(several prior visits before for brake related noises and vibration in front floor-pan of vehicle) I was informed that jeep was coming out with a new power steering gear box to resolve the problems with the existing gear box. Todate, this problem with the grinning-growling-howling noises still exist.

February 2002

Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the passenger and driver side tie rod connecting bars were rusted to the point of corrosion and could possibly fracture. The vehicle was taken to an independent mechanic who stated that the connecting bars needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,551. Updated 02/18/15 updated 4/4/2016 updated 08/28/2017

Reported at 83,551 miles, October 2014

Other problems reported for the 2002 Jeep Grand Cherokee

Steering problems in other years

Steering problems across all Jeep models