Vehicle Data Hub

2019 Kia Sorento problems

The 2019 Kia Sorento has 639 complaints on file with NHTSA. The largest share (27%) concerns engine. After that come electrical system (11%) and body & structure (9%).

At a glance

Complaints
639 filed with NHTSA
Most reported
Engine 27% of complaints
Crashes and fires
20 and 29
Injuries and deaths
25 and 0
Typical mileage
21,000 miles 148 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2019 Kia Sorento Complaints by odometer reading in 20,000-mile steps. The median is about 21,000 miles. 0k to 20k miles: 71 complaints 20k to 40k miles: 21 complaints 40k to 60k miles: 12 complaints 60k to 80k miles: 11 complaints 80k to 100k miles: 9 complaints 100k to 120k miles: 10 complaints 120k to 140k miles: 4 complaints 140k to 160k miles: 7 complaints 160k to 180k miles: 2 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 21,000 miles
Based on 148 complaints that include mileage. 70% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles71
20k to 40k miles21
40k to 60k miles12
60k to 80k miles11
80k to 100k miles9
100k to 120k miles10
120k to 140k miles4
140k to 160k miles7
160k to 180k miles2
180k to 200k miles1
200k+ miles0

What the data shows

Among the 148 complaints that report mileage, the typical (median) problem appeared at about 21,000 miles. For engine specifically, the median reported mileage is about 75,000 miles (49 complaints with mileage).

Safety-related details: 20 complaints mention a crash; 29 complaints mention a fire; 25 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 6th most-complained-about out of 22 model years of the Kia Sorento with enough data (481 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

KIA and HYUNDAI - all of their cars are unsafe. I have attached a letter to the NJ State Attorney General to explain some of the issues. These cars are absolutely unsafe and we have no peace of mind. They are killing us, literally. Please do all you can to immediately stop them. I cannot explain how upsetting this is. Please may you help our families. Our children drive these cars. Our brothers, sisters, aunts, uncles, neighbors, parents and all of us are in jeopardy of losing our lives. Thank you.

Reported at 149,904 miles, October 2019 CrashFireInjury

Stumbles horribly through the low gears during acceleration until hitting ~45-50MPH on cold start-up (after sitting several hours or overnight). After engine warmup the effect begins to moderate, though it remains present at all times. Worse in eco and comfort drive modes. Going up hill the car accelerates faster which lurches the car forward and is very scary. Sounds like a misfire when I start the car this happens in the city/town and speeding up to get on the interstate.

Reported at 27,895 miles, April 2020

When pulling out onto the road pushing on the accelerator the vehicle wont accelerate ,pushing down on the accelerator another 1/8 of an inch and the vehicle will take off very fast, also it feels like a misfire at slow speeds.it happens always.

Reported at 38,000 miles, June 2020

Other model years of the Sorento

Best and worst years for the Kia Sorento