2021 Kia Sorento problems
The 2021 Kia Sorento has 385 complaints on file with NHTSA. The largest share (37%) concerns drivetrain & axles. After that come engine (18%) and electrical system (12%).
At a glance
- Complaints
- 385 filed with NHTSA
- Most reported
- Drivetrain & axles 37% of complaints
- Crashes and fires
- 10 and 1
- Injuries and deaths
- 2 and 0
- Typical mileage
- 40,000 miles 50 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 14 |
| 20k to 40k miles | 10 |
| 40k to 60k miles | 5 |
| 60k to 80k miles | 12 |
| 80k to 100k miles | 5 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 50 complaints that report mileage, the typical (median) problem appeared at about 40,000 miles. For drivetrain & axles specifically, the median reported mileage is about 64,000 miles (21 complaints with mileage).
Safety-related details: 10 complaints mention a crash; 1 complaint mentions a fire; 2 injuries reported. Its complaints are less severe on average than those of 91% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2021 ranks 9th most-complained-about out of 22 model years of the Kia Sorento with enough data (385 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owned a 2021 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after being parked for about 3 hours when someone informed them flames were coming from near the fuel tank. The fire department was called to put out the fire. The vehicle was towed and deemed totaled.
The contact owns a 2021 Kia Sorento. The contact stated that while driving approximately 50 MPH and exiting the freeway, the vehicle failed to accelerate and decelerated. While slowing down and driving onto the shoulder a second vehicle crashed into the rear of the vehicle. During the crash the contact sustained a mild neck injury. Medical attention was sought. Additionally, the vehicle had experienced auto stop failures and the engine failed to automatically restart when the brake pedal was released.
Tonight was the first time I drive this car in the snow. I was going downhill doing 5 miles per hour, I even downshifted to hold vehicle back, and the brakes totally locked up on me. I couldn't turn the car, it slid straight across the road, at a "T" intersection, and I crashed into a sign, and continued to slide down a hill on someone's property. In all my years driving this has NEVER happened to me. We have been complaining to Kia about the brake system on this car for months. Something is wrong with this car.
Only had car 8 days with 500 miles. Went to pull away from stop sign and car cut off. When attempted to restart, car advised to place in park first. Once placed in park and pressed start button - all systems went dead. Sparks came from grounding cable under hood. When grounding cable was adjusted, car started turning on and off randomly. After waiting two hours for tow truck, was able to adjust ground cables well enough to drive home. Subsenquently, car was towed to dealership.
The contact owns a 2021 Kia Sorento. The contact stated while accelerating from a complete stop and while driving at various speeds, the accelerator pedal was depressed, and the vehicle shuddered and hesitated to respond while the engine revved. The check engine warning light was illuminated, and the vehicle made a dinging sound. The contact stated that the RPMs fluctuated while idling. Additionally, the contact stated that upon manually shifting to Sport Mode, the vehicle failed to respond as needed.