2023 Kia Sorento problems
The 2023 Kia Sorento has 215 complaints on file with NHTSA. The largest share (18%) concerns electrical system. After that come engine (15%) and drivetrain & axles (10%).
At a glance
- Complaints
- 215 filed with NHTSA
- Most reported
- Electrical system 18% of complaints
- Crashes and fires
- 5 and 4
- Injuries and deaths
- 6 and 0
- Typical mileage
- 12,000 miles 17 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 9 |
| 20k to 40k miles | 4 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Among the 17 complaints that report mileage, the typical (median) problem appeared at about 12,000 miles.
Safety-related details: 5 complaints mention a crash; 4 complaints mention a fire; 6 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 11th most-complained-about out of 22 model years of the Kia Sorento with enough data (215 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was driving down the highway on cruise control going 67 on a 65. The car started revving up and then proceeded to go faster. I turned off the cruise control but its continued to speed up. I stomped on the brake 4 or 5 times with no effect. I rammed into the back of a bus at 110 mph.
The contact owns a 2023 Kia Sorento. The contact stated while driving 70 MPH, the vehicle independently decelerated with the transmission error warning light illuminated. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 12,000. The VIN was not available.
The contact owns a 2023 Kia Sorento. The contact stated while driving at various speeds, several unknown warning lights and messages flashed on the instrument panel. The contact was forced to pull over and restart the vehicle due to the failure. The failure was intermittent. The vehicle had been taken to the dealer on multiple occasions; however, the dealer was unable to determine the cause of the failure. The manufacturer was notified of the failure and a claim was filed.