2017 Kia Sorento problems
The 2017 Kia Sorento has 1,053 complaints on file with NHTSA. The largest share (39%) concerns engine. After that come lighting (12%) and electrical system (9%).
At a glance
- Complaints
- 1,053 filed with NHTSA
- Most reported
- Engine 39% of complaints
- Crashes and fires
- 18 and 44
- Injuries and deaths
- 24 and 0
- Typical mileage
- 47,000 miles 355 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 82 |
| 20k to 40k miles | 67 |
| 40k to 60k miles | 51 |
| 60k to 80k miles | 73 |
| 80k to 100k miles | 26 |
| 100k to 120k miles | 34 |
| 120k to 140k miles | 12 |
| 140k to 160k miles | 7 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Among the 355 complaints that report mileage, the typical (median) problem appeared at about 47,000 miles. For engine specifically, the median reported mileage is about 66,000 miles (135 complaints with mileage).
Safety-related details: 18 complaints mention a crash; 44 complaints mention a fire; 24 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 5th most-complained-about out of 22 model years of the Kia Sorento with enough data (553 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owned a 2017 Kia Sorento. The contact stated that while driving at approximately 20 MPH, another vehicle t-boned into the driver’s side between the front and rear drivers' side doors. The contact mentioned that the other driver failed to stop at the red light which caused the collision. The air bags in the vehicle failed to deploy correctly. The contact sustained knee, back, and shoulder injuries.
I was stopped at a red light on a city street and struck head on by another vehicle. The damage is shown below in the uploaded image. My airbags did not deploy.
On 3/24/2019, our 2017 kia sorrento with 30k miles on completely shut down on the freeway. All lights went on and off, the car shook from side to side and the car shut down we lost steering and power brakes while we were going 70MPH on the freeway. Luckily we were able to get to the side of the freeway. This happened 2 more times and then we had the car towed to a dealership for service. This could have easily caused a life threatening car accident and we no longer feel safe driving this kia.
The contact owns a 2017 Kia Sorento. The contact stated while driving 55 MPH, the vehicle inadvertently lost motive power. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed that there was oil intrusion that caused the engine to fail. The contact was told that the engine needed to be replaced. The vehicle was not repaired due to the cost.