2024 Kia Sorento problems
The 2024 Kia Sorento has 61 complaints on file with NHTSA. The largest share (18%) concerns electrical system. After that come body & structure (11%) and brakes (10%).
At a glance
- Complaints
- 61 filed with NHTSA
- Most reported
- Electrical system 18% of complaints
- Crashes and fires
- 12 and 3
- Injuries and deaths
- 8 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 12 complaints mention a crash; 3 complaints mention a fire; 8 injuries reported. Its complaints are more severe on average than those of 93% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2024 ranks 21st most-complained-about out of 22 model years of the Kia Sorento with enough data (61 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
On March 19 I completed my 8,000 mile oil change and then drove to Florida. I had a warning light to change my oil since the company did not reset it. Unsure of the other warning lights. As I was driving in Florida on the interstate the car started having issues. It was making a noise, then started smoking and by the time I got off the exit and got out the front right of the car was in flames. I was transported to the ER with smoke inhalation. The car in still in Clermont, FL with no resolution.
The contact owns a 2024 Kia Sorento. The contact stated that during a routine oil change, the mechanic added an unknown oil additive to the vehicle. The contact stated that on several occasions while driving, the accelerator pedal was depressed, and the vehicle lost motive power and drove sluggishly. The vehicle was taken to a dealer for an oil change, and the mechanic observed metal shavings in the oil. The vehicle was taken to another dealer, but it had not yet been diagnosed.
The contact owns a 2024 Kia Sorento. The contact stated that while driving at approximately 55-60 MPH, a loud boom suddenly occurred. The contact pulled to the side of the road and exited the vehicle with three passengers, including a nephew in a car seat. The passengers noticed that the panoramic glass fractured into several pieces and completely shattered. After cleaning out the vehicle, the contact put trash bags on the ceiling of the vehicle to avoid glass falling on the passengers.