Vehicle Data Hub

2004 Nissan Quest problems

The 2004 Nissan Quest has 651 complaints on file with NHTSA. The largest share (12%) concerns electrical system. After that come body & structure (11%) and engine (11%).

At a glance

Complaints
651 filed with NHTSA
Most reported
Electrical system 12% of complaints
Crashes and fires
10 and 19
Injuries and deaths
52 and 4
Typical mileage
30,000 miles 481 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2004 Nissan Quest Complaints by odometer reading in 20,000-mile steps. The median is about 30,000 miles. 0k to 20k miles: 207 complaints 20k to 40k miles: 47 complaints 40k to 60k miles: 29 complaints 60k to 80k miles: 47 complaints 80k to 100k miles: 48 complaints 100k to 120k miles: 46 complaints 120k to 140k miles: 30 complaints 140k to 160k miles: 14 complaints 160k to 180k miles: 6 complaints 180k to 200k miles: 6 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 30,000 miles
Based on 481 complaints that include mileage. 59% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles207
20k to 40k miles47
40k to 60k miles29
60k to 80k miles47
80k to 100k miles48
100k to 120k miles46
120k to 140k miles30
140k to 160k miles14
160k to 180k miles6
180k to 200k miles6
200k+ miles1

What the data shows

Among the 481 complaints that report mileage, the typical (median) problem appeared at about 30,000 miles. For electrical system specifically, the median reported mileage is about 61,000 miles (64 complaints with mileage).

Safety-related details: 10 complaints mention a crash; 19 complaints mention a fire; 52 injuries reported; 4 deaths reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 1st most-complained-about out of 18 model years of the Nissan Quest with enough data (442 complaints in that window). It is also covered by 4 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The automatic power sliding door would not reopen as the passengers were getting into the vehicle. The door sensor failed to reopen the door. The vehicle had been to the dealer on four occasions and various repairs were made, but the problem recurred. The dealer suggested that there was no adjustment available for the automatic reversing mechanism. The consumer stated that the higher on the door one's arm, hand and shoulder would make contact, the harder it was to reverse the door.

Reported at 4,000 miles, December 2003 Death

While driving approximately 25 MPH driver attempted to slow down by depressing the brake pedal, vehicle hit a curb and a light pole. Then, vehicle rolled over twice. Driver sustained minor cuts and bruises driver and was transported to the emergency room for treatment.

Reported at 550 miles, November 2003 CrashInjury

I parked my van in the driveway of my house. The driveway has a steep incline. I put the van in park and engaged the parking brake. I stepped out of the van, waved to my husband and the van began rolling backward. My baby was still in the van, so I tried to get back in to make sure the parking brake was on. Unfortunately, it was moving too fast. The van dragged me into the street, slammed me into the asphalt and drug my across the road.

Reported at 40,000 miles, March 2007 CrashInjury

I was driving my van and I came to a stop on a hill and it wouldn't go, I had to push the pedal to the floor to go. And it won't go in reverse either. I had power problems years ago but turning my van off and back on 'fixed' the problem. Also the timing chain issue has been going on for years.

Reported at 147,000 miles, June 2015

The car would stall and the steering would go out, which was very dangerous. It happened daily since may of 2016. In order for the car to go from stopped to a starting position, it would take all of my strength to push down on accelerator to get the car to move.

Reported at 106,000 miles, May 2016

Other model years of the Quest

Best and worst years for the Nissan Quest