2020 Ram 2500 problems
Owners have filed 232 complaints with NHTSA about the 2020 Ram 2500. Fuel system is the most reported problem area, at 31% of complaints. Next are engine (15%) and drivetrain & axles (9%).
At a glance
- Complaints
- 232 filed with NHTSA
- Most reported
- Fuel system 31% of complaints
- Crashes and fires
- 9 and 5
- Injuries and deaths
- 7 and 0
- Typical mileage
- 10,000 miles 76 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 47 |
| 20k to 40k miles | 11 |
| 40k to 60k miles | 7 |
| 60k to 80k miles | 4 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Of the 76 complaints that include odometer readings, half describe a problem before roughly 10,000 miles. For fuel system specifically, the median reported mileage is about 17,000 miles (21 complaints with mileage).
Safety-related details: 9 complaints mention a crash; 5 complaints mention a fire; 7 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 7th most-complained-about out of 14 model years of the Ram 2500 with enough data (226 complaints in that window). It is also covered by 10 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while in a turning lane, another vehicle crashed into the contact's front driver's side. The traction stability control warning light illuminated. Additionally, the turn signals failed to operate as needed. The air bags failed to deploy.
The contact owns a 2020 Ram 2500. The contact stated while driving at approximately 45 MPH, the contact swerved to the left to avoid crashing into a deer. The contact stated that when he attempted to return the vehicle to the right lane the vehicle's front end continued to turn to the left as the rear end of the vehicle spun out to the right. The contact stated that the vehicle hit the shoulder of the road on the right side, rolled once, and stopped. The vehicle had rolled onto the passenger side of the vehicle.
The contact owned a 2020 Ram 2500. The contact stated while her employee was driving up a low-grade inclined road, and towing a light trailer at approximately 35 MPH, he had noticed white smoke issuing from under the hood. The contact stated the driver had not noticed any warning lights. The contact stated that her employee stopped the vehicle and as soon as he had exited the vehicle had burst into flames, which started under the hood and then ignited the passenger cab in a matter of seconds.
The contact owns a 2020 Ram 2500. The contact stated while driving 75 MPH, traffic started to slow down, and the vehicle failed to stop as intended while depressing the brake pedal. The contact depressed the brake pedal again, and the vehicle abruptly stopped and veered to the left. The contact was able regain control of the vehicle and pulled over to the shoulder. Several unknown warning lights were illuminated.