2023 Ram 2500 problems
Owners have filed 68 complaints with NHTSA about the 2023 Ram 2500. Engine is the most reported problem area, at 18% of complaints. Next are electrical system (15%) and lighting (13%).
At a glance
- Complaints
- 68 filed with NHTSA
- Most reported
- Engine 18% of complaints
- Crashes and fires
- 4 and 1
- Injuries and deaths
- 0 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 4 complaints mention a crash; 1 complaint mentions a fire.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 13th most-complained-about out of 14 model years of the Ram 2500 with enough data (68 complaints in that window). It is also covered by 8 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owned a 2023 Ram 2500. The contact stated that while the vehicle was parked in his driveway, it had spontaneously caught fire. The contact had been alerted by a neighbor when the contact observed the vehicle engulfed in flames from the front end into the passenger cabin. The contact stated that the fire department was called and extinguished the fire using water and chemicals. The contact stated that his insurance provider had declared the vehicle a total loss. The vehicle was still in his driveway.
I was involved in an accident on May 3rd. 2024. As a result of this accident, I have filed an insurance claim. My brakes failed to stop the truck properly. I was pushing the brake pedal as hard as I could, and the brakes were not stopping the truck properly. It had minimal braking not enough to stop the truck. Almost like the ABS system failed and was not allowing the pressure I was applying to the brakes. I called the dealer to make an appointment this week.
Soft close tailgate opened as I was backing up to hook up to my pontoon trailer. I had closed it prior to backing up. Because the tailgate was down, the rear camera did not correctly identify how close I was to the pontoon trailer hitch and the lowered tailgate struck the pontoon trailer hitch, damaging the tailgate.
The contact owns a 2023 Ram 2500. The contact stated while driving approximately 74 MPH, the EGR valve de-energized seizing the turbo, causing the vehicle do decelerate to 30 MPH in less than a quarter mile. The check engine warning light was illuminated. The contact pulled over to the side of the road, turned off the vehicle, and waited approximately 15 minutes before restarting the vehicle and continuing to drive the vehicle.
The contact owns a 2023 Ram 2500. The contact stated that after exiting and turning off the vehicle, he noticed that the windshield wipers had turned on independently. The contact went to turn off the windshield wipers. The contact disconnected the battery. There was an abnormal burning odor of plastic detected in the fuse box. There were no warning lights illuminated. The vehicle was taken to the local dealer, who diagnosed and determined the failure was due to a lightning strike. The vehicle was not repaired.