2018 Ram 2500 problems
Owners have filed 3,856 complaints with NHTSA about the 2018 Ram 2500. Brakes is the most reported problem area, at 61% of complaints. Next are electrical system (12%) and cruise control (9%).
At a glance
- Complaints
- 3,856 filed with NHTSA
- Most reported
- Brakes 62% of complaints
- Crashes and fires
- 59 and 5
- Injuries and deaths
- 15 and 2
- Typical mileage
- 53,000 miles 627 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 93 |
| 20k to 40k miles | 125 |
| 40k to 60k miles | 120 |
| 60k to 80k miles | 110 |
| 80k to 100k miles | 74 |
| 100k to 120k miles | 34 |
| 120k to 140k miles | 38 |
| 140k to 160k miles | 14 |
| 160k to 180k miles | 7 |
| 180k to 200k miles | 6 |
| 200k+ miles | 6 |
What the data shows
Of the 627 complaints that include odometer readings, half describe a problem before roughly 53,000 miles. For brakes specifically, the median reported mileage is about 59,000 miles (460 complaints with mileage).
Safety-related details: 59 complaints mention a crash; 5 complaints mention a fire; 15 injuries reported; 2 deaths reported. Its complaints are less severe on average than those of 94% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 1st most-complained-about out of 14 model years of the Ram 2500 with enough data (2,336 complaints in that window). It is also covered by 9 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
We were involved in a single car crash, it’s been over a month and it’s still under investigation. The steering link was still intact. Is there another reason that would have caused us to loose control of the steering and crash?
This vehicle was involved in a front end collision at speeds greater than 35 MPH. The passenger front seatbelt did not lock and the air bags did not deploy.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was at the dealer for routine maintenance, and the ABS and traction control warning lights illuminated, and the "Service ABS" message was displayed while driving.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the messages "Check ABS" and "ABS not Engaging" were displayed. Additionally, the contact stated that while driving at various speeds, the transmission shifted hard and made abnormal sounds.