2019 Ram 2500 problems
Owners have filed 272 complaints with NHTSA about the 2019 Ram 2500. Fuel system is the most reported problem area, at 23% of complaints. Next are engine (12%) and drivetrain & axles (11%).
At a glance
- Complaints
- 272 filed with NHTSA
- Most reported
- Fuel system 23% of complaints
- Crashes and fires
- 14 and 16
- Injuries and deaths
- 7 and 0
- Typical mileage
- 8,000 miles 108 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 78 |
| 20k to 40k miles | 10 |
| 40k to 60k miles | 10 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 108 complaints that include odometer readings, half describe a problem before roughly 8,000 miles. For fuel system specifically, the median reported mileage is about 19,000 miles (17 complaints with mileage).
Safety-related details: 14 complaints mention a crash; 16 complaints mention a fire; 7 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 6th most-complained-about out of 14 model years of the Ram 2500 with enough data (228 complaints in that window). It is also covered by 12 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was driving on the highway and was rear ended by another vehicle which lifted the back end of my truck from the ground. Both side air bags deployed. I was wearing a hoodie at the time and the airbag deployment caused my hoodie to catch on fire. There was not an open flame for me to know it was burning. Instead, it smoldered and burnt my hoodie material.
Tl* the contact owned a 2019 dodge ram 2500. The contact stated that while driving smoke suddenly came from under the hood and the vehicle immediately stopped accelerating. The contact was able to extinguish the fire with a fire extinguisher and water. The contact stated that her and her spouse was burnt on their hands and later seeked medical attention for smoke inhalation. The fire department along with the police department contacted however, the fire was already extinguished by time they reached the scene.
This safety recall occurred in january 2020 and I received notice from dodge ram (chrysler). I have called dealers in st george and las vegas who have told me the same: they only get a few parts per week or two to fix the problem and placed me on the dealers "waiting list." I have been on the waiting list for four months! This is a safety warning regarding possible fire on my new vehicle. Further inquiry by myself has revealed the following: 1.
The contact owns a 2019 Ram 2500. The contact stated that while her husband was reversing, there was an abnormal pop coming from the vehicle. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel independently turned to the left. Upon further inspection, the contact's husband noticed that there was a bolt that was loosened on the driver’s side of the steering gearbox. No warning light was illuminated.