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2004 Toyota 4RUNNER problems

The 2004 Toyota 4RUNNER has 923 complaints on file with NHTSA. The largest share (34%) concerns body & structure. Next are suspension (12%) and brakes (9%).

At a glance

Complaints
923 filed with NHTSA
Most reported
Body & structure 34% of complaints
Crashes and fires
39 and 6
Injuries and deaths
24 and 0
Typical mileage
120,000 miles 622 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2004 Toyota 4RUNNER Complaints by odometer reading in 20,000-mile steps. The median is about 120,000 miles. 0k to 20k miles: 67 complaints 20k to 40k miles: 19 complaints 40k to 60k miles: 43 complaints 60k to 80k miles: 59 complaints 80k to 100k miles: 70 complaints 100k to 120k miles: 52 complaints 120k to 140k miles: 84 complaints 140k to 160k miles: 86 complaints 160k to 180k miles: 55 complaints 180k to 200k miles: 44 complaints 200k+ miles: 43 complaints 040k80k120k160k200k miles Typical: 120,000 miles
Based on 622 complaints that include mileage. 21% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles67
20k to 40k miles19
40k to 60k miles43
60k to 80k miles59
80k to 100k miles70
100k to 120k miles52
120k to 140k miles84
140k to 160k miles86
160k to 180k miles55
180k to 200k miles44
200k+ miles43

What the data shows

Of the 622 complaints that include odometer readings, half describe a problem before roughly 120,000 miles. For body & structure specifically, the median reported mileage is about 137,000 miles (198 complaints with mileage).

Safety-related details: 39 complaints mention a crash; 6 complaints mention a fire; 24 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 2nd most-complained-about out of 35 model years of the Toyota 4RUNNER with enough data (172 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Dt*: the contact stated while driving 50 MPH, the vehicle was involved in a collision with a guardrail. There was a 5 second delay in the deployment of the air bag, causing the contact and a passenger to hit the windshield. Both occupants incurred head injuries, lacerations, muscular injuries, and the contact incurred ocular injuries. The vehicle was considered a total loss, and a police report was taken. The vehicle was not inspected by a service dealer or private repair shop.

Reported at 78,000 miles, September 2006 CrashInjury

Tl* the contact owns a 2004 toyota 4runner. The contact stated that while driving 25 MPH and attempting a left turn, the vehicle crashed head on into another vehicle. The air bags did not deploy. The contact sustained injuries to the chest and knee. A passenger was also reported injured. The vehicle was destroyed. A police report was available. The manufacturer was not contacted to report the failure. The contact stated that the air bags should have deployed in the type of frontal crash he was involved in.

Reported at 62,000 miles, October 2010 CrashInjury

I was driving my children to school and a car coming in the opposite direction tried to make a left hand turn in front of me, she did not have time to make the turn( I didn't even have time to put on brakes) which ended up in a head on collision. I was going around 45MPH and my airbag did not deploy. No one was seriously hurt but my head and upper body did get bruised and banged up pretty bad. I do have a police report and I'm waiting to get the copy.

Reported at 168,000 miles, May 2011 CrashInjury

My 2004 toyota 4runner has extreme amounts of rust on the frame to the point where there are actual holes forming. This is a major structural issue for the vehicle and incredibly unsafe. I worry that this may cause an accident or render my vehicle inoperable in the future.

Reported at 156,000 miles, November 2016

Takata recall frame is completely rusted. Causing all the undercarriage to rust out and make the vehicle very dangerous to drive. Even the body is starting to rust away. Only has 116,000 miles on it which is crazy.

Reported at 116,000 miles, September 2018

Other model years of the 4RUNNER

Best and worst years for the Toyota 4RUNNER