2011 Volkswagen CC problems
Owners have filed 120 complaints with NHTSA about the 2011 Volkswagen CC. Air bags is the most reported problem area, at 27% of complaints. Next are engine (22%) and fuel system (16%).
At a glance
- Complaints
- 120 filed with NHTSA
- Most reported
- Air bags 27% of complaints
- Crashes and fires
- 2 and 0
- Injuries and deaths
- 3 and 0
- Typical mileage
- 75,000 miles 75 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 8 |
| 20k to 40k miles | 12 |
| 40k to 60k miles | 8 |
| 60k to 80k miles | 11 |
| 80k to 100k miles | 10 |
| 100k to 120k miles | 8 |
| 120k to 140k miles | 11 |
| 140k to 160k miles | 5 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Of the 75 complaints that include odometer readings, half describe a problem before roughly 75,000 miles. For air bags specifically, the median reported mileage is about 44,000 miles (15 complaints with mileage).
Safety-related details: 2 complaints mention a crash; 3 injuries reported. Its complaints are less severe on average than those of 87% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 5th most-complained-about out of 8 model years of the Volkswagen CC with enough data (62 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2011 volkswagen cc. While driving approximately 30-35 MPH through an intersection, the contact's vehicle was struck on the rear driver's side. As a result, the contact's vehicle crashed into a telephone pole and caused damage to the passenger side. The air bags failed to deploy. The contact sustained back, left shoulder, and neck injuries that required medical attention. A police report was filed. The vehicle was destroyed and towed. The manufacturer was notified of the failure.
I received a notice that my fuel pump was being recalled for safety precautions. I immediately called my local VW dealership and they proceeded to tell me that even though this was a safety issue, the part was not yet available for the dealerships to repair. I have had issues with the car not going when I press on the gas and then all of a sudden it goes from 5 MPH-55 MPH without me initiating it.
Tl* the contact owns a 2011 volkswagen cc. The contact stated that while driving 55 MPH, the accelerator pedal became stuck as the vehicle continued to accelerate. The contact stated that he had to pull on the pedal in order to release it. The vehicle was taken to dealer who did not provide a diagnosis. The manufacturer was made aware of the failure who stated they would contact him at a later date. The vehicle was not repaired. The failure and current mileage was 19,678.
Tl* takata recall. The contact owns a 2011 volkswagen cc. The contact stated that the vehicle stalled without warning and was unable to restart. The vehicle was towed to a mechanic who diagnosed that the timing chain tension cylinder and the engine assembly needed to be replaced. The VIN was included in NHTSA campaign numbers: 16v078000 (air bags) and 15v483000 (air bags). The manufacturer was notified. The approximate failure mileage was 120,000. VIN tool confirms parts not available.