Vehicle Data Hub

2014 Volkswagen CC problems

Owners have filed 102 complaints with NHTSA about the 2014 Volkswagen CC. Air bags is the most reported problem area, at 51% of complaints. Next are fuel system (13%) and electrical system (10%).

At a glance

Complaints
102 filed with NHTSA
Most reported
Air bags 51% of complaints
Crashes and fires
5 and 0
Injuries and deaths
4 and 0
Typical mileage
33,000 miles 37 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Air bags 51%
  • Fuel system 13%
  • Electrical system 10%
  • Engine 6%
  • Steering 5%
  • Brakes 3%
  • Cruise control 2%
  • Lighting 2%
  • Backover prevention <1%
  • Drivetrain & axles <1%

When problems show up

Complaints by mileage, 2014 Volkswagen CC Complaints by odometer reading in 20,000-mile steps. The median is about 33,000 miles. 0k to 20k miles: 6 complaints 20k to 40k miles: 14 complaints 40k to 60k miles: 7 complaints 60k to 80k miles: 6 complaints 80k to 100k miles: 4 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 33,000 miles
Based on 37 complaints that include mileage. 73% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles6
20k to 40k miles14
40k to 60k miles7
60k to 80k miles6
80k to 100k miles4
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 37 complaints that include odometer readings, half describe a problem before roughly 33,000 miles. For air bags specifically, the median reported mileage is about 40,000 miles (10 complaints with mileage).

Safety-related details: 5 complaints mention a crash; 4 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 4th most-complained-about out of 8 model years of the Volkswagen CC with enough data (81 complaints in that window). It is also covered by 5 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owns a 2014 volkswagen cc. The contact stated that while pressing the brake pedal the vehicle experienced unintended acceleration causing the vehicle to crash into a steel pole and a second vehicle. The contact suffered head and stomach injuries during the crash. A police report was filed. The failure was not diagnosed nor was the vehicle repaired. The manufacturer was not notified of the failure. The failure mileage was 3000.

Reported at 3,000 miles, March 2014 CrashInjury

Tl* takata recall. The contact owned a 2014 volkswagen cc. While driving approximately 10 MPH, the vehicle accelerated out of control across the road and crashed into a couple of trees in a neighbor's yard. There were no warning indicators illuminated. The contact stated that only the driver side air bags deployed. A police report was filed. The driver sustained injuries that required medical attention. The manufacturer was not made aware of the failure.

Reported at 20,000 miles, August 2017 CrashInjury

Car has 8200 miles. Started to notice when exit the freeway a rumbling sound, after few trips I narrowed the problem to front disc brakes. Seems like they are warped. After 2 times of taking the vehicle for inspection to savannah volkswagen, they gave me feedback that problem is normal. The problem is more accute when brakes warm up a bit after driving on the freeway. Dont know what to do since VW customer service tells is ok.

Reported at 7,800 miles, October 2015

My horn,my air bag and all controls in steering wheel are not working.I took it to VW service center & they quoted me $948 for a new clock spring.hasnt this part been recalled? It's a lease and that's insane,this is the second time this has happened

Reported at 20,639 miles, November 2017

Other model years of the CC

Best and worst years for the Volkswagen CC