Vehicle Data Hub

2012 Volkswagen CC problems

Owners have filed 337 complaints with NHTSA about the 2012 Volkswagen CC. Air bags is the most reported problem area, at 26% of complaints. Next are engine (20%) and fuel system (18%).

At a glance

Complaints
337 filed with NHTSA
Most reported
Air bags 26% of complaints
Crashes and fires
24 and 4
Injuries and deaths
15 and 0
Typical mileage
66,000 miles 227 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2012 Volkswagen CC Complaints by odometer reading in 20,000-mile steps. The median is about 66,000 miles. 0k to 20k miles: 23 complaints 20k to 40k miles: 24 complaints 40k to 60k miles: 41 complaints 60k to 80k miles: 57 complaints 80k to 100k miles: 38 complaints 100k to 120k miles: 22 complaints 120k to 140k miles: 16 complaints 140k to 160k miles: 4 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 2 complaints 040k80k120k160k200k miles Typical: 66,000 miles
Based on 227 complaints that include mileage. 39% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles23
20k to 40k miles24
40k to 60k miles41
60k to 80k miles57
80k to 100k miles38
100k to 120k miles22
120k to 140k miles16
140k to 160k miles4
160k to 180k miles0
180k to 200k miles0
200k+ miles2

What the data shows

Of the 227 complaints that include odometer readings, half describe a problem before roughly 66,000 miles. For air bags specifically, the median reported mileage is about 58,000 miles (32 complaints with mileage).

Safety-related details: 24 complaints mention a crash; 4 complaints mention a fire; 15 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 1st most-complained-about out of 8 model years of the Volkswagen CC with enough data (214 complaints in that window). It is also covered by 6 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owned a 2012 volkswagen cc. While making a left turn at a green light, another vehicle ran a red light and crashed into the front driver side of the contact's vehicle. None of the air bags deployed. The contact was not notified of NHTSA campaign numbers: 16v078000 (air bags) and 15v483000 (air bags). The driver sustained whiplash, neck ligament pains, and shoulder and wrist pains on the left side. One passenger sustained whiplash, and neck and back pains.

Reported at 65,789 miles, September 2016 CrashInjury

In a front end collision while slowing down on interstate 84, on october 15, 2015, the air bag did not release. This resulted in a fractured sternum and a hospital stay. The police report with the connecticut state police is case number 1500606623 per article in USA today -- 8.15.15, this car is included in a recall due to airbags not deploying.

Reported at 35,000 miles, October 2015 CrashInjury

While driving in dc and also while stationary my car engine begins to stagger or shake repeatedly and the fuel pump and injectors are also giving out the exhaust system feels backed up epc light goes on and off constantly and air intake manifold looks out of sorts spark plugs go out very fast as well .

Reported at 129,000 miles, November 2019

Volkswagen recalled certain model year 2012, cc vehicles, for failing to comply with the requirements of federal motor vehicles safety standard no. 138, "tire pressure monitoring system (TPMS). Vehicle in question currently is experiencing an issue with this system. Volkswagen should extend this recall to this vehicle and others like it. Specifically the TPMS sensor will not detect pressure in tires after tire replacement or rotation and there is no way to reset system.

Reported at 40,000 miles, July 2019

Other model years of the CC

Best and worst years for the Volkswagen CC