2009 Volkswagen CC problems
Owners have filed 185 complaints with NHTSA about the 2009 Volkswagen CC. Air bags is the most reported problem area, at 32% of complaints. Next are fuel system (21%) and engine (16%).
At a glance
- Complaints
- 185 filed with NHTSA
- Most reported
- Air bags 32% of complaints
- Crashes and fires
- 10 and 1
- Injuries and deaths
- 2 and 0
- Typical mileage
- 88,000 miles 108 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 14 |
| 40k to 60k miles | 6 |
| 60k to 80k miles | 19 |
| 80k to 100k miles | 23 |
| 100k to 120k miles | 37 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Of the 108 complaints that include odometer readings, half describe a problem before roughly 88,000 miles. For air bags specifically, the median reported mileage is about 89,000 miles (13 complaints with mileage).
Safety-related details: 10 complaints mention a crash; 1 complaint mentions a fire; 2 injuries reported. Its complaints are less severe on average than those of 80% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2009 ranks 6th most-complained-about out of 8 model years of the Volkswagen CC with enough data (44 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2009 volkswagen cc. The contact stated that while driving 45 MPH, the vehicle stalled and the amp warning lamp illuminated. The contact mentioned that the vehicle started to make a loud popping noise and blue smoke was emitted from under the engine compartment. Shortly after, the vehicle had become completely engulfed in flames. The fire department was contacted and no injuries were reported. The vehicle was destroyed.
Issue happened after incident in august 2011 and progressively became worse. Steering wheel will lose electrical power to controls (I.e. Stereo controls) and causes airbag warning light to come on and horn will not function at all. Dealer looked into issue and found that the clockspring needed replacement. Clockspring replaced in steering wheel and airbag issue has been resolved but steering wheel control issue still remains along with not having a working horn.
2009 VW cc, timing chain tensioner causes timing chain to slip... VW repeatedly told me the timing chain lasts the life of the car and there is no maintenance guidelines for the timing chain. They fail to advise/disclose/or suggest the tensions should be checked at any point. I have owned the vehicle since 2011 and have asked repeatedly during servicing for timing to be checked or if it needs to be checked and dealer never suggested that the tensioners should be checked as supposedly the timing chain should last…
Timing chain broke at 115000 miles. This is before the recommended change of 120,000. Volkswagen knows of the issue, and does not offer any help