Vehicle Data Hub

2002 Volvo S60 problems

NHTSA has received 248 complaints about the 2002 Volvo S60, and 30% of them involve fuel system. Next are electrical system (15%) and cruise control (8%).

At a glance

Complaints
248 filed with NHTSA
Most reported
Fuel system 30% of complaints
Crashes and fires
4 and 4
Injuries and deaths
8 and 0
Typical mileage
97,000 miles 188 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2002 Volvo S60 Complaints by odometer reading in 20,000-mile steps. The median is about 97,000 miles. 0k to 20k miles: 21 complaints 20k to 40k miles: 7 complaints 40k to 60k miles: 26 complaints 60k to 80k miles: 22 complaints 80k to 100k miles: 20 complaints 100k to 120k miles: 23 complaints 120k to 140k miles: 20 complaints 140k to 160k miles: 24 complaints 160k to 180k miles: 12 complaints 180k to 200k miles: 1 complaints 200k+ miles: 12 complaints 040k80k120k160k200k miles Typical: 97,000 miles
Based on 188 complaints that include mileage. 29% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles21
20k to 40k miles7
40k to 60k miles26
60k to 80k miles22
80k to 100k miles20
100k to 120k miles23
120k to 140k miles20
140k to 160k miles24
160k to 180k miles12
180k to 200k miles1
200k+ miles12

What the data shows

Of the 188 complaints that include odometer readings, half describe a problem before roughly 97,000 miles. For fuel system specifically, the median reported mileage is about 107,000 miles (62 complaints with mileage).

Safety-related details: 4 complaints mention a crash; 4 complaints mention a fire; 8 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 3rd most-complained-about out of 16 model years of the Volvo S60 with enough data (74 complaints in that window). It is also covered by 8 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

There were four occupants in the vehicle. As we were driving home from the mall, we noticed a brief interruption in the lights and radio. A few miles down the road, there was an electrical failure and the car shut off in the middle of the road, but we were able to get it cranked back up in less than a minute. We drove approximately two more miles and pulled into our driveway and shut the car off.

Reported at 133,000 miles, September 2012 FireInjury

Noticed a burning smell while driving, and smoke emanating from left side of driver's seat. Felt around and my hand was burned. Pulled over to find that the heating element inside the seat had burned through the cushion and leather leaving a hole on the side of the driver's seat. Searching the internet, this appears to have also happened to other drivers.

Reported at 109,000 miles, February 2013 FireInjury

Dt*: the contact stated aftermarket rims and tires were installed on the vehicle. While making left turns the tires rubbed against the fender wall. The vehicle was taken back to the dealership where an aftermarket spacer bar was installed which temporarily remedied the problem. Afterwards, the dealership put the original tires and rims back on the vehicle. The contact believes the aftermarket spacer bar has interfered with the integrity of the vehicle.

Reported at 42,000 miles, July 2005

I've had my car all of 4 months and I started to notice when it got really hot outside (summer) and when I went to start my car it would stall as if it was having a hard time starting up. Long story short I take it in to the dealer, they run a diagnostics test an tell me there is a crack in my fuel pump. I currently live in pennsylvania which is not one of the states listed for the fuel pump recall.

Reported at 135,000 miles, June 2010

Other model years of the S60

Best and worst years for the Volvo S60