Vehicle Data Hub

2004 Volvo S60 problems

NHTSA has received 262 complaints about the 2004 Volvo S60, and 31% of them involve engine. Next are fuel system (21%) and electrical system (8%).

At a glance

Complaints
262 filed with NHTSA
Most reported
Engine 31% of complaints
Crashes and fires
22 and 15
Injuries and deaths
15 and 0
Typical mileage
80,000 miles 224 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2004 Volvo S60 Complaints by odometer reading in 20,000-mile steps. The median is about 80,000 miles. 0k to 20k miles: 16 complaints 20k to 40k miles: 15 complaints 40k to 60k miles: 33 complaints 60k to 80k miles: 45 complaints 80k to 100k miles: 35 complaints 100k to 120k miles: 43 complaints 120k to 140k miles: 7 complaints 140k to 160k miles: 17 complaints 160k to 180k miles: 6 complaints 180k to 200k miles: 2 complaints 200k+ miles: 5 complaints 040k80k120k160k200k miles Typical: 80,000 miles
Based on 224 complaints that include mileage. 29% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles16
20k to 40k miles15
40k to 60k miles33
60k to 80k miles45
80k to 100k miles35
100k to 120k miles43
120k to 140k miles7
140k to 160k miles17
160k to 180k miles6
180k to 200k miles2
200k+ miles5

What the data shows

Of the 224 complaints that include odometer readings, half describe a problem before roughly 80,000 miles. For engine specifically, the median reported mileage is about 81,000 miles (72 complaints with mileage).

Safety-related details: 22 complaints mention a crash; 15 complaints mention a fire; 15 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 2nd most-complained-about out of 16 model years of the Volvo S60 with enough data (99 complaints in that window). It is also covered by 5 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

On september 18 I was traveling down interstate 10 when my 2004 volvo s60 completely stopped running while going 70 MPH. I was unable to get the car out of the traffic (no power to drive to the shoulder). My car was completely useless. I called 911 and roadside assistance to get help before I was hit (I was unable to exit the vehicle due to moving traffic on either side of me). After 50 minutes I was hit in the rear. The vehicle was towed to bergeron volvo. I was informed that the fuel pump had failed.

September 2006 CrashInjury

On march 12 my volvo s-60r was t-boned"by a large SUV ord explorer that impacted a point near my front driver's-side wheel. The SUV impact caused major damage to the front end by totally removing the volvo's bumper and mangling the front driver quarter panel down to the chassis. Although my car was sent spinning by the force of the collision. None of the airbags deployed at this initial impact.

Reported at 49,000 miles, March 2007 CrashInjury

Tl*the contact owns a 2004 volvo s60. While driving less than 50 MPH and slowing down to make a turn, the vehicle stalled. This became a pattern when attempting to make left and right turns. The dealer stated that there was a recall for the failure; however, his VIN was not included in NHTSA campaign id number 07v226000 (engine and engine cooling). No repairs have been made to date. The VIN was unknown. The failure and current mileages were less than 92,000.

Reported at 92,000 miles, November 2008

Tl* the contact owns a 2004 volvo s60. While driving at various speeds, the vehicle stalled and the check engine light illuminated. The contact coasted the vehicle to the side of the road, restarted the vehicle, and resumed driving. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 155,000.

Reported at 155,000 miles, December 2015

Other model years of the S60

Best and worst years for the Volvo S60