2004 Cadillac Escalade problems
The 2004 Cadillac Escalade has 99 complaints on file with NHTSA. The largest share (21%) concerns electrical system. After that come brakes (19%) and air bags (8%).
At a glance
- Complaints
- 99 filed with NHTSA
- Most reported
- Electrical system 21% of complaints
- Crashes and fires
- 14 and 7
- Injuries and deaths
- 40 and 0
- Typical mileage
- 88,000 miles 65 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 10 |
| 20k to 40k miles | 7 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 8 |
| 80k to 100k miles | 9 |
| 100k to 120k miles | 7 |
| 120k to 140k miles | 6 |
| 140k to 160k miles | 3 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 4 |
| 200k+ miles | 5 |
What the data shows
Among the 65 complaints that report mileage, the typical (median) problem appeared at about 88,000 miles. For electrical system specifically, the median reported mileage is about 79,000 miles (14 complaints with mileage).
Safety-related details: 14 complaints mention a crash; 7 complaints mention a fire; 40 injuries reported. Its complaints are more severe on average than those of 95% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 14th most-complained-about out of 26 model years of the Cadillac Escalade with enough data (38 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
December 2009 while driving,,, the heated seating coil caught on fire, burning the seat from the inside out and also burning my leg.
Tl* the contact owns a 2004 cadillac escalade. While driving approximately 65-75 MPH, the contact fell asleep. The vehicle drifted off the road and crashed into a bridge barrier. The contact sustained a broken wrist and facial lacerations. The front seat passenger was air-lifted to the hospital and sustained a broken right leg and severe facial injuries. The rear seat passenger sustained injuries to the spine. The airbags failed to deploy with the massive impact.
Tl* the contact owned a 2004 cadillac escalade. While driving approximately 30 MPH, the driver lost control of the vehicle and crashed into a brick wall. During the crash, the air bags deployed, but did not inflate. In addition, the front and rear seat belts malfunctioned and did not secure the passengers. The driver sustained a left leg laceration and left shoulder injury. The front passenger sustained injuries to the chest and right knee and the rear passenger sustained five fractured vertebrae.
On july 16th, 2005; I was involved in a life changing, single vehicle auto accident. I struck a hill with the front right side of the vehicle with enough excessive force to flip this cadillac escalade head first. The escalade flipped twice, impacting the front of the vehicle and landing up side down. Astonishingly, out of the four air bags in this vehicle, not one of them deployed. I purchased this 2004 escalade brand new and at the time of the accident it only had 15,000 miles.
Dt: the consumer stated that the 2004 cadillac escalade was having an electrical problem. The speedometer failed along with the rpms, the levers were misreading the information. The lights were blinking on and off and became very dim and yellowish. The bright lights were very dim also. The instruments on steering wheel were getting very warm, and they were not suppose to, specifically stated the consumer. The navigation system was having problems reading information. The vehicle has been in the repair shop.