2007 Cadillac Escalade problems
The 2007 Cadillac Escalade has 320 complaints on file with NHTSA. The largest share (36%) concerns air bags. After that come engine (12%) and electrical system (11%).
At a glance
- Complaints
- 320 filed with NHTSA
- Most reported
- Air bags 36% of complaints
- Crashes and fires
- 20 and 14
- Injuries and deaths
- 53 and 0
- Typical mileage
- 95,000 miles 170 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 23 |
| 20k to 40k miles | 9 |
| 40k to 60k miles | 9 |
| 60k to 80k miles | 25 |
| 80k to 100k miles | 30 |
| 100k to 120k miles | 23 |
| 120k to 140k miles | 16 |
| 140k to 160k miles | 16 |
| 160k to 180k miles | 9 |
| 180k to 200k miles | 4 |
| 200k+ miles | 6 |
What the data shows
Among the 170 complaints that report mileage, the typical (median) problem appeared at about 95,000 miles. For air bags specifically, the median reported mileage is about 105,000 miles (38 complaints with mileage).
Safety-related details: 20 complaints mention a crash; 14 complaints mention a fire; 53 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2007 ranks 8th most-complained-about out of 26 model years of the Cadillac Escalade with enough data (66 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
We were pulling out of a parking lot after the SUV was parked for over an hour. When I smelled something burning. Smoke started pouring in side the car on the driver side from under the dash board. We pulled off the road and called 911. Opened the hood and 3ft flames shot out, the alarm went off as smoke and flames filled the air. A lady in a home nearby ran out with a fire extinguisher to assist. Fire and police came, report was filed. My lungs burned for weeks after and I had a chronic cough.
I have contacted cadillac customer service regarding my steering wheel smoking and burning a hole in the leather when I use the heated steering wheel feature. They are claiming that it is the result of normal wear and tear which I find absurd. The dealer representative stated to me that in the 10 years he's been working on GM cars, he has never seen this happen. Also, the dealer charged me to replace all four internal door handles after the metal degraded and started cutting our hands.
Tl* the contact owns a 2007 cadillac escalade. The contact stated that the vehicle would not start, the electrical system was not working, and the air bag indicator illuminated. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 78,000.
Tl* the contact owns a 2007 cadillac escalade. While driving various speeds, the vehicle's trunk opened independently. The vehicle was taken to pine belt cadillac (71 nj-37, toms river, nj 08753) where it was diagnosed that the motor to the trunk lid needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to call NHTSA. The approximate failure mileage was 150,000.