2023 Cadillac Escalade problems
The 2023 Cadillac Escalade has 212 complaints on file with NHTSA. The largest share (58%) concerns engine. After that come drivetrain & axles (10%) and electrical system (8%).
At a glance
- Complaints
- 212 filed with NHTSA
- Most reported
- Engine 58% of complaints
- Crashes and fires
- 5 and 0
- Injuries and deaths
- 4 and 0
- Typical mileage
- 30,000 miles 19 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 9 |
| 20k to 40k miles | 5 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 19 complaints that report mileage, the typical (median) problem appeared at about 30,000 miles. For engine specifically, the median reported mileage is about 24,000 miles (14 complaints with mileage).
Safety-related details: 5 complaints mention a crash; 4 injuries reported. Its complaints are less severe on average than those of 87% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 1st most-complained-about out of 26 model years of the Cadillac Escalade with enough data (212 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Was at red light my light turned green proceed threw the light, another vechile ran the red light hitting my car at 50 mph. Sending the car into a 360 air bags did not deploy and on star never called
Vehicle was running with the driver side door open and driver out of vehicle. The vehicle slipped out of gear and reversed quickly. Driver went to get back in while moving backwards to try and stop vehicle. The driver got smashed between the garage and vehicle door. The vehicle door hyperextended and caused damage/injury to driver. The emergency brake did not come on until after the accident. Prior to this happening recalls were not preformed due to GM advising us that our vehicle was not next to get it done.
The contact owns a 2023 Cadillac Escalade. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The check engine warning light was occasionally illuminated. The contact stated that after attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The local dealer informed the contact that the parts for the repair were on backorder.
The contact owns a 2023 Cadillac Escalade. The contact stated that the vehicle lost motive power and stalled. The contact stated that there were several unknown codes and unknown electrical issues displayed. The vehicle was taken to an unknown local dealer approximately eight or nine times. The vehicle was not diagnosed or repaired. The dealer informed the contact that the vehicle was a Lemon. The manufacturer was contacted regarding a buyback, but no assistance was provided.