2021 Cadillac Escalade problems
The 2021 Cadillac Escalade has 113 complaints on file with NHTSA. The largest share (50%) concerns engine. After that come drivetrain & axles (9%) and electrical system (8%).
At a glance
- Complaints
- 113 filed with NHTSA
- Most reported
- Engine 50% of complaints
- Crashes and fires
- 3 and 1
- Injuries and deaths
- 3 and 0
- Typical mileage
- 45,000 miles 15 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 2 |
| 20k to 40k miles | 4 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 15 complaints that report mileage, the typical (median) problem appeared at about 45,000 miles.
Safety-related details: 3 complaints mention a crash; 1 complaint mentions a fire; 3 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2021 ranks 3rd most-complained-about out of 26 model years of the Cadillac Escalade with enough data (113 complaints in that window). It is also covered by 9 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
When I was driving my Cadillac Escalade, when I stopped at the stop light, the car caught fire, it was later towed and totaled
The contact owns a 2021 Cadillac Escalade. The contact stated that while driving at 35 mph on the highway, a knocking noise emanated from the engine compartment, and the vehicle suddenly stopped and stalled. The contact head struck the steering wheel, and he sustained a head injury. The vehicle failed to restart. The safety restraint light was illuminated. The contact was going in and out of the vehicle to direct traffic around his disabled vehicle.
The contact owns a 2021 Cadillac Escalade. The contact stated that while his wife was driving at an undisclosed speed, there was an abnormal sound coming from under the hood. The contact stated that his wife was able to pull over to the shoulder of the roadway and shut off the vehicle. The contact arrived on the scene with a local independent mechanic and became aware of the abnormal sound coming from the engine.
The contact owns a 2021 Cadillac Escalade. While the contact's wife was driving 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate. In addition, the contact stated that the failure occurred while a tractor-trailer was driving closely behind the vehicle. The contact stated that an error code indicated a failure with the fuel pump drive module. In addition, the check engine warning light was illuminated. The vehicle was driven to the residence.