2016 Chevrolet Cruze problems
Owners have filed 398 complaints with NHTSA about the 2016 Chevrolet Cruze. Engine is the most reported problem area, at 27% of complaints. After that come electrical system (15%) and fuel system (10%).
At a glance
- Complaints
- 398 filed with NHTSA
- Most reported
- Engine 27% of complaints
- Crashes and fires
- 28 and 11
- Injuries and deaths
- 19 and 0
- Typical mileage
- 56,000 miles 238 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 52 |
| 20k to 40k miles | 34 |
| 40k to 60k miles | 40 |
| 60k to 80k miles | 64 |
| 80k to 100k miles | 26 |
| 100k to 120k miles | 12 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 4 |
| 160k to 180k miles | 3 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 238 complaints that report mileage, the typical (median) problem appeared at about 56,000 miles. For engine specifically, the median reported mileage is about 66,000 miles (61 complaints with mileage).
Safety-related details: 28 complaints mention a crash; 11 complaints mention a fire; 19 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 5th most-complained-about out of 9 model years of the Chevrolet Cruze with enough data (304 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2016 Chevrolet Cruze D2. The contact stated that while driving 20-25 MPH, the contact crashed into another vehicle. The air bags failed to deploy. As a result, the contact had whiplash to the neck and the front seat passenger head hit the windshield and whiplash to the neck. Medical attention was required. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were not notified of the failure.
In november of 2015 I was sitting at a stop sign and somebody hit me head on at approximately 45 to 50 MPH causing a substantial amount of damage to the front end of my car costing nearly a total of $9,000. The air bags didnt deploy resulting minor injuries. On march 06, 2016 my vehicle was involved in a head on collision with a deer at approximately 65 MPH resulting in $8,100 worth of damage to my vehicle. The air bags did not deploy again only this time no injuries were caused.
Tl* the contact owned a 2016 chevrolet cruze. While driving 55 MPH and attempting to make a turn, the contact depressed the brake pedal and the vehicle began to fishtail. The vehicle struck a guardrail and collided with a tree. The contact also stated that the ground was dry. The contact had to be transported by ambulance to the hospital and had hip surgery and lacerations to the back of the head, which required medical attention. The manufacturer was notified of the failure. The vehicle was destroyed and towed.
The driver information center, speedometer, tachometer, fuel gauge, temp gauge, and touchscreen display quit working this morning on our '16 cruze. Car starts and runs fine but know way of knowing our speed or what gear it's in. Persists through battery disconnect.
Car stalls out after auto stop is disengaged. Battery is dead car wont start even tho battery has power. Door locks lock and unlock on there own. Touch screen flickers.