2014 Chevrolet Cruze problems
Owners have filed 1,106 complaints with NHTSA about the 2014 Chevrolet Cruze. Engine is the most reported problem area, at 21% of complaints. After that come electrical system (17%) and drivetrain & axles (9%).
At a glance
- Complaints
- 1,106 filed with NHTSA
- Most reported
- Engine 21% of complaints
- Crashes and fires
- 115 and 31
- Injuries and deaths
- 96 and 0
- Typical mileage
- 54,000 miles 747 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 175 |
| 20k to 40k miles | 100 |
| 40k to 60k miles | 142 |
| 60k to 80k miles | 131 |
| 80k to 100k miles | 102 |
| 100k to 120k miles | 56 |
| 120k to 140k miles | 24 |
| 140k to 160k miles | 6 |
| 160k to 180k miles | 8 |
| 180k to 200k miles | 3 |
| 200k+ miles | 0 |
What the data shows
Among the 747 complaints that report mileage, the typical (median) problem appeared at about 54,000 miles. For engine specifically, the median reported mileage is about 65,000 miles (145 complaints with mileage).
Safety-related details: 115 complaints mention a crash; 31 complaints mention a fire; 96 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 2nd most-complained-about out of 9 model years of the Chevrolet Cruze with enough data (740 complaints in that window). It is also covered by 10 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I recently purchased a brand new 2014 chevy cruze. On the way to work four days after purchasing it, I was side swiped by another vehicle at 55 MPH. My vehicle was put into a spin, I hit a curb and snapped the passenger side sub frame, spun out, and my vehicle went up into flames. It was engulfed within 20 seconds of the accident. I had to kick the driver door our because it wouldn't open. I was lucky enough to get out of the car before being burned.
I was involved in a rear-end collision pushing me into another vehicle on 06-06-18. The headliner and drivers seat began to smoke, filling the car. The smoke was white, grey, and smelled of sulphur. In addition, the "service airbag" light appeared on the information display, the flashers/hazards, came on automatically, and the car would not start and had to be towed. The vehicle was slowing, almost to a stop before being hit. Ohio highway patrol accident # 67-0834-67 5 vehicles involved. Unable to upload.
Car was stolen left front end was damage. Paid 2500 for repair. Pick up car 07/27/2018. The was in the shop 03/2018. They the car back to me no air bags. No front for cover on the sterring wheel. They want to pay another 279.00 for air bags. Now their a sound coming from under the car. I just don't have extra money insurance did pay off because I was not driving the car. The car do drive the same it keep cutting off. The speed is 20 to 40 it wontt go any higher and the engine is not shutting off.
Car will randomly turn off while driving. Sometimes it s full engine and power failure and sometimes it is just engine failure and accessories still stay on . This has happened since the car was new and has been looked into by several chevy dealers in my area. Autonation told me he had several other chevys that did the same thing.