2015 Chevrolet Cruze problems
Owners have filed 385 complaints with NHTSA about the 2015 Chevrolet Cruze. Engine is the most reported problem area, at 27% of complaints. After that come electrical system (13%) and drivetrain & axles (10%).
At a glance
- Complaints
- 385 filed with NHTSA
- Most reported
- Engine 27% of complaints
- Crashes and fires
- 30 and 8
- Injuries and deaths
- 17 and 0
- Typical mileage
- 55,000 miles 265 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 58 |
| 20k to 40k miles | 41 |
| 40k to 60k miles | 50 |
| 60k to 80k miles | 51 |
| 80k to 100k miles | 41 |
| 100k to 120k miles | 18 |
| 120k to 140k miles | 4 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 265 complaints that report mileage, the typical (median) problem appeared at about 55,000 miles. For engine specifically, the median reported mileage is about 64,000 miles (65 complaints with mileage).
Safety-related details: 30 complaints mention a crash; 8 complaints mention a fire; 17 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2015 ranks 6th most-complained-about out of 9 model years of the Chevrolet Cruze with enough data (286 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2015 chevrolet cruze. While driving at 40 MPH and attempting to turn the vehicle, the steering wheel seized. The contact crashed into a telephone pole. The front end of the vehicle caught fire and the air bags deployed. The fire department extinguished the fire. The origin of the fire was not determined. A fire report was filed. The contact sustained a contusion to the chest. The rear passengers and driver sustained concussions to the head. Medical attention was required.
I was rear ended by a driver traveling over 45MPH while I was at a full stop. This impact slammed my vehicle into the truck infront of mine, and should have caused the airbags to deploy. Despite the onboard computer alerting me that they had, no airbags in the car deployed. There was however a distinct odor and white powder present, leading me to believe they may have attempted to.
After I had stopped at a red light, I began to start a left turn, when I was impacted by a distracted driver on the driver's side. The other car hit me directly on the driver side front panel, crushing both doors, bending the front axle, and totaling my car. As a result of the impact, my head hit the window, and caused it to shatter, giving me a concussion.
Cruze has coolant odor outside car and has loss of coolant at every oil change. Dealer does not write this down on service records. This is similar problem as 2012 cruze eco I had to trade in because gm/dealer could not fix the problem of antifreeze loss. Under some conditions coolant temperature gets up to 236 deg f before radiator fan comes on and this gets worse in winter.
The car turn off on it self when im driving, it all ready happen 5 times on a row, I took the vehicle to mission chevrolet at el paso tx, where I buy the car at but the guys from service can't find what its wrong with the car, I already talk with the supervisor from service department and a guy from GM so we can take it to the next level. I already took the car to get fix 8 times and they can't find the problem.