2017 Chevrolet Cruze problems
Owners have filed 295 complaints with NHTSA about the 2017 Chevrolet Cruze. Engine is the most reported problem area, at 26% of complaints. After that come drivetrain & axles (13%) and electrical system (11%).
At a glance
- Complaints
- 295 filed with NHTSA
- Most reported
- Engine 26% of complaints
- Crashes and fires
- 11 and 9
- Injuries and deaths
- 8 and 0
- Typical mileage
- 30,000 miles 159 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 56 |
| 20k to 40k miles | 38 |
| 40k to 60k miles | 21 |
| 60k to 80k miles | 16 |
| 80k to 100k miles | 18 |
| 100k to 120k miles | 5 |
| 120k to 140k miles | 5 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 159 complaints that report mileage, the typical (median) problem appeared at about 30,000 miles. For engine specifically, the median reported mileage is about 38,000 miles (40 complaints with mileage).
Safety-related details: 11 complaints mention a crash; 9 complaints mention a fire; 8 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 7th most-complained-about out of 9 model years of the Chevrolet Cruze with enough data (207 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Vehicle was travelling at 50 MPH when I drove into a drainage ditch and flew roughly 20 feet, causing the side curtain airbags to inflate on impact after landing. However the steering wheel airbag did not deploy in the first impact involving a culvert in the drainage ditch.
In a rear end collision to my Chevrolet Cruze my driver seat back broke on the left side causing my torso to twist in the accident. This caused disc protrusions in my lumbar and thoracic spine. Vehicle was totaled
I pulled into my car port and noticed that my car had already shut off, not knowing that it was still in drive. I left my foot on the brake, took off my seat belt and opened my door to exit. The car started and lurched forward as I was partially out of the vehicle. My wife was still in the vehicle and managed to get it into park before I was run over as it would have also hit my motorcycle that was parked in front of it.
Internal turbo charger failure. Not getting enough boost pressure consistently. Car will be moving along fine down the highway, and then suddenly drop speed.
Opened trunk today after car was parked in a parking uncovered in a normal rain (not heavy or severe weather) and water was in trunk around the bottom gasket seal and dip where the trunk latch is. Upon further inspection the water has leaked into the bottom of the trunk where the spare tire and battery is and the trunk liner is soaked at the bottom where it comes in contact with the seal when closed. Unsure as to where the leak is happening as nothing else feels wet around the seals.