Vehicle Data Hub

2018 Chevrolet Cruze problems

Owners have filed 166 complaints with NHTSA about the 2018 Chevrolet Cruze. Engine is the most reported problem area, at 17% of complaints. After that come drivetrain & axles (14%) and brakes (8%).

At a glance

Complaints
166 filed with NHTSA
Most reported
Engine 18% of complaints
Crashes and fires
27 and 5
Injuries and deaths
12 and 1
Typical mileage
25,000 miles 94 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 17%
  • Drivetrain & axles 14%
  • Brakes 8%
  • Electrical system 8%
  • Steering 5%
  • Air bags 5%
  • Fuel system 4%
  • Lighting 4%
  • Cruise control 3%
  • Wheels 3%

When problems show up

Complaints by mileage, 2018 Chevrolet Cruze Complaints by odometer reading in 20,000-mile steps. The median is about 25,000 miles. 0k to 20k miles: 41 complaints 20k to 40k miles: 20 complaints 40k to 60k miles: 15 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 6 complaints 100k to 120k miles: 8 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 25,000 miles
Based on 94 complaints that include mileage. 81% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles41
20k to 40k miles20
40k to 60k miles15
60k to 80k miles3
80k to 100k miles6
100k to 120k miles8
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles1
200k+ miles0

What the data shows

Among the 94 complaints that report mileage, the typical (median) problem appeared at about 25,000 miles. For engine specifically, the median reported mileage is about 16,000 miles (14 complaints with mileage).

Safety-related details: 27 complaints mention a crash; 5 complaints mention a fire; 12 injuries reported; 1 death reported. Its complaints are more severe on average than those of 81% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 8th most-complained-about out of 9 model years of the Chevrolet Cruze with enough data (124 complaints in that window). It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

All airbags were deployed during the accident except drivers side (steering wheel). The vehicle was in motion on city street.

October 2018 CrashInjuryDeath

On I35 south bound just north of oseola ia. At 73 miles an hour something came loose on left front car took a hard left no control crashing into cable barrier in median. 3 people on board 2 front 1 rear. None can explain what happened it happened so fast. Left front wheel and axle were not found at the seen of the accident left front was completely gone. Only 4 airbags of the 10 on board deployed.

Reported at 18,000 miles, December 2019 CrashInjury

Hubby was rear ended by a car going 45+ miles an hour, the drivers side seat belt did not lock it is now locked in a fully extended position. After impact, he said there was smoke in the car from what looked like the airbag should have inflated, but did not. He was almost stopped for a red light and hit from behind. The seat belt should have locked tight and it did not.

Reported at 21,000 miles, August 2020 Crash

Other model years of the Cruze

Best and worst years for the Chevrolet Cruze