2002 Ford Crown Victoria problems
NHTSA has received 71 complaints about the 2002 Ford Crown Victoria, and 13% of them involve brakes. After that come electrical system (13%) and fuel system (13%).
At a glance
- Complaints
- 71 filed with NHTSA
- Most reported
- Brakes 13% of complaints
- Crashes and fires
- 11 and 3
- Injuries and deaths
- 5 and 0
- Typical mileage
- 50,000 miles 37 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 9 |
| 40k to 60k miles | 5 |
| 60k to 80k miles | 3 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 6 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Among the 37 complaints that report mileage, the typical (median) problem appeared at about 50,000 miles.
Safety-related details: 11 complaints mention a crash; 3 complaints mention a fire; 5 injuries reported. Its complaints are more severe on average than those of 80% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 18th most-complained-about out of 21 model years of the Ford Crown Victoria with enough data (28 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
During a front end vehicle collision at 40 MPH, the front air bags did not deploy. The consumer suffered minor injuries. Please provide more information.
While vehicle was parked a fire started under the hood. Vehicle was totaled. Dealership was notified, but did not resolve the problem.
Tl*the contact owns a 2002 ford crown victoria. The contact opened the hood, but it failed to open automatically. He placed his hand on the fender and the hood suddenly fell and slammed down on his hand. The contact sustained several bruises, cuts, and blisters. The vehicle was not taken to the dealer. The failure and current mileages were 56,000. Updated 03/18/08. The consumer stated at the time of the incident the hood was raised to the full capacity and vehicle was taken to the dealer.
Just cruising through a parking lot on my way into work and had a spark plug blowout. Damaged the spark plug coil as well. Had to buy a new coil, and a helicoil kit to re-tap the spark plug hole.
Tl* the contact owns a 2002 ford crown victoria. While driving approximately 45 MPH and attempting to make a turn, the turn signals and headlights failed to work, except when the brake pedal was depressed. The contact also noticed that the tail lights did not work and the dashboard was blacked out. The vehicle was taken to a local dealer who was unable to schedule the vehicle for a diagnostic evaluation. The manufacturer was made aware of the failures and stated that there was no recall.