2011 Ford Crown Victoria problems
NHTSA has received 32 complaints about the 2011 Ford Crown Victoria, and 38% of them involve steering. After that come seats (12%) and suspension (12%).
At a glance
- Complaints
- 32 filed with NHTSA
- Most reported
- Steering 38% of complaints
- Crashes and fires
- 3 and 0
- Injuries and deaths
- 0 and 0
- Typical mileage
- 37,000 miles 24 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 7 |
| 40k to 60k miles | 1 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 3 |
What the data shows
Among the 24 complaints that report mileage, the typical (median) problem appeared at about 37,000 miles.
Safety-related details: 3 complaints mention a crash.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 20th most-complained-about out of 21 model years of the Ford Crown Victoria with enough data (18 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Rental 2011 ford crown victoria. Consumer writes in regards to vehicle seating *tgw the consumer stated none of the seats had any lumbar support, there was no leg room and there was also inadequate headrest support in case of an accident.
I am a detective with the belleville police department, nj. We are having an ongoing problem with the ford crown victoria 2011 police intertceptor with manual seats. All our officers are reporting lower back pain due to a lower back bolster built in as part of the seat. This bolster is not adjustable. Upon bringing this problem to our local fleet dealer, we were advised that it was the design of the seat, and that even if we wanted to replace these seats with the six way power seat for the same year we were…
The headrests on the 2011 ford crown victoria are causing the officers to have neck problems. The headrest is so large and does not adjust forward and backward, it is pushing their heads forward and down, as you know they spend at least 8 hours in their vehicles each shift. Since we have purchased the 2011 crown vics we have had nothing but complaints. It is very uncomfortable and unsafe for the officers to be driving under these conditions.
Car stalls when in high speed passing gear. Turns over, will not restart. Happened multiple times. Was told by dealer this model has a history of this event.
Tl* the contact owns a 2011 ford crown victoria. The contact stated that while driving at speeds above 60 MPH, the front end would vibrate and a clunking noise was present coming from the steering column. Eventually the steering column would not lock after parking the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the lower steering shaft bearing was faulty. The vehicle was not repaired.