2004 Ford Crown Victoria problems
NHTSA has received 175 complaints about the 2004 Ford Crown Victoria, and 47% of them involve lighting. After that come electrical system (13%) and steering (11%).
At a glance
- Complaints
- 175 filed with NHTSA
- Most reported
- Lighting 47% of complaints
- Crashes and fires
- 4 and 6
- Injuries and deaths
- 5 and 0
- Typical mileage
- 91,000 miles 159 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 7 |
| 20k to 40k miles | 9 |
| 40k to 60k miles | 21 |
| 60k to 80k miles | 25 |
| 80k to 100k miles | 27 |
| 100k to 120k miles | 22 |
| 120k to 140k miles | 19 |
| 140k to 160k miles | 16 |
| 160k to 180k miles | 6 |
| 180k to 200k miles | 1 |
| 200k+ miles | 6 |
What the data shows
Among the 159 complaints that report mileage, the typical (median) problem appeared at about 91,000 miles. For lighting specifically, the median reported mileage is about 92,000 miles (74 complaints with mileage).
Safety-related details: 4 complaints mention a crash; 6 complaints mention a fire; 5 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 14th most-complained-about out of 21 model years of the Ford Crown Victoria with enough data (35 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The vehicle was parked and turned off. Fifteen minutes later the consumer was informed that the vehicle was on fire. The fire department responded and put the fire out. The vehicle was totaled. Consumer stated the fire started in the engine compartment. The manufacturer was going to send an engineer to investigate the fire. Witnesses said that while the vehicle was burning they could hear the engine trying to start.
2004 ford crown victoria LX. 4 door sedan. Steering column is not aligned with front seat. The column is 3" off center towards the drivers door .ford reps. Tell me that's the way the car was manufactured. That's fine, but if you happen to have a health condition such as a chronic back problem its very bothersome to the point of having to sell the car. Too bad, I used to be a ford guy but I am forced to shop at a different dealer.
Auto A/C blend actuator, A/C switch failed cause no cold air / hot air ,it blow out from the vent. Cost $ 1800 to fix the problem. I have the same problem with the previous ford vehicles. Friends also had the same. Does ford realize that this is the common mechanic problem ? I had face rash because of the hot air blew from the dash vent in the summer.
2004 ford crown victoria - head lights turns off while driving - spoke to ford agency and said problem is in the headlight control module and module must be replaced - $511 part - said a common problem. Lights turn back on after 1-2 minutes. Very dangerous situation.
Tl* the contact owns a 2004 ford crown victoria. The contact stated while driving 10 MPH, he turned the steering wheel but had to increase his effort. The vehicle was taken to a mechanic for inspection and they stated that the steering column shaft was corroded and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 126,298.