2014 Ford Flex problems
Owners have filed 325 complaints with NHTSA about the 2014 Ford Flex. Steering is the most reported problem area, at 20% of complaints. Next are electrical system (18%) and fuel system (15%).
At a glance
- Complaints
- 325 filed with NHTSA
- Most reported
- Steering 20% of complaints
- Crashes and fires
- 17 and 3
- Injuries and deaths
- 16 and 0
- Typical mileage
- 65,000 miles 210 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 16 |
| 20k to 40k miles | 19 |
| 40k to 60k miles | 57 |
| 60k to 80k miles | 40 |
| 80k to 100k miles | 40 |
| 100k to 120k miles | 14 |
| 120k to 140k miles | 16 |
| 140k to 160k miles | 6 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 2 |
| 200k+ miles | 0 |
What the data shows
Of the 210 complaints that include odometer readings, half describe a problem before roughly 64,000 miles. For steering specifically, the median reported mileage is about 78,000 miles (44 complaints with mileage).
Safety-related details: 17 complaints mention a crash; 3 complaints mention a fire; 16 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 2nd most-complained-about out of 11 model years of the Ford Flex with enough data (168 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2014 Ford Flex. The contact stated while driving approximately 45 MPH when the contact heard a noise coming from the vehicle and shortly after lost control of the vehicle resulting in the contact hitting a parked vehicle with no air bags deploying. There were 3 injured, the son and daughter sustained bruising over arms and legs. The mother sought medical treatment and sustained injuries to the back.
I was in park in my driveway, which is steep, and the flex rolled after being in park for 2 minutes. My three year old son was in the vehicle so I tried to jump into the vehicle and put my right hand on the brake pedal. The vehicle knocked me out and dragged me down, releasing me at the bottom of the driveway. I woke up to see the vehicle back into the other side of my u-shaped driveway and proceed forward, hopping my neighbor's curb, stopping in their bushes.
Tl* the contact owns a 2014 ford flex. While driving 35 MPH, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the fuel drive module shorted out internally and the fuel pump failed. The vehicle was repaired. The vehicle was not included in NHTSA campaign number: 16v621000 (fuel system, gasoline). The manufacturer was notified. The approximate failure mileage was 75,000.
Have had multiple problems with the rear passenger seatbelts retracting to the point now where klaben ford says the entire seatbelt needs to be replaced. It is a rear passenger airbag seatbelt.