2019 Ford Flex problems
Owners have filed 331 complaints with NHTSA about the 2019 Ford Flex. Backover prevention is the most reported problem area, at 46% of complaints. Next are body & structure (18%) and electrical system (7%).
At a glance
- Complaints
- 331 filed with NHTSA
- Most reported
- Backover prevention 46% of complaints
- Crashes and fires
- 6 and 0
- Injuries and deaths
- 3 and 0
- Typical mileage
- 50,000 miles 141 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 11 |
| 20k to 40k miles | 32 |
| 40k to 60k miles | 38 |
| 60k to 80k miles | 25 |
| 80k to 100k miles | 20 |
| 100k to 120k miles | 11 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Of the 141 complaints that include odometer readings, half describe a problem before roughly 50,000 miles. For backover prevention specifically, the median reported mileage is about 50,000 miles (90 complaints with mileage).
Safety-related details: 6 complaints mention a crash; 3 injuries reported. Its complaints are less severe on average than those of 94% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 3rd most-complained-about out of 11 model years of the Ford Flex with enough data (160 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2019 ford flex. The contact stated while making a left turn, when another vehicle ran the red light and crashed into her vehicle on the front driver side bumper. The contact stated no air bags deployed. The contact sustained injuries on her AC joint (left shoulder) and her son (rear driver side) sustained back injuries and her daughter (rear passenger side) sustained injuries on her left knee.
The contact owns a 2019 Ford Flex. The contact stated that while driving the vehicle at unknown speeds, the passenger's side rear door panel detached from the vehicle. The contact stated that it was unknown if the panel crashed into another vehicle. The vehicle was taken to the dealer. The vehicle was repaired, however, the failure recurred with the same part, however, the panel was not completely detached, it was loose. The failure recurred when the panel detached and crashed into another vehicle.
The contact owns a 2019 Ford Flex. The contact stated that on several occasions while in reverse (R), the rear-view camera displayed a blue screen. The vehicle was not diagnosed or repaired. The manufacturer was notified of failure, and a complaint was filed, and the contact was referred to the NHTSA Hotline. The contact believed that the failure was associated with NHTSA Campaign Number: 24V951000 (Back Over Prevention). The failure mileage was approximately 88,900.
The contact owns a 2019 Ford Flex. The contact stated while reversing, the rear view camera screen displayed a blue screen. In addition, the error code indicated that the rear view camera display was unavailable. The failure occurred intermittently. The dealer was made aware of the failure, and the contact was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer.