2015 Ford Flex problems
Owners have filed 133 complaints with NHTSA about the 2015 Ford Flex. Backover prevention is the most reported problem area, at 25% of complaints. Next are steering (14%) and fuel system (14%).
At a glance
- Complaints
- 133 filed with NHTSA
- Most reported
- Backover prevention 25% of complaints
- Crashes and fires
- 0 and 4
- Injuries and deaths
- 1 and 0
- Typical mileage
- 53,000 miles 87 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 18 |
| 20k to 40k miles | 17 |
| 40k to 60k miles | 14 |
| 60k to 80k miles | 14 |
| 80k to 100k miles | 8 |
| 100k to 120k miles | 7 |
| 120k to 140k miles | 5 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Of the 87 complaints that include odometer readings, half describe a problem before roughly 53,000 miles. For backover prevention specifically, the median reported mileage is about 99,000 miles (22 complaints with mileage).
Safety-related details: 4 complaints mention a fire; 1 injury reported. Its complaints are less severe on average than those of 85% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2015 ranks 7th most-complained-about out of 11 model years of the Ford Flex with enough data (68 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2015 ford flex. While as a passenger in the vehicle, the middle row seat on the right inadvertently moved forward. As a result, the seat collapsed and the head rest struck the contact in the back of the head. The contact sustained injuries to the head and eyes that required medical attention. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The manufacturer was notified. The approximate failure mileage was 11,000.
Tl* the contact owns a 2015 ford flex. While driving 65 MPH, there was an abnormal noise and a fire erupted under the front of the vehicle. The contact coasted the vehicle over to the side of the road, which was on fire. A fire inspection report was not yet confirmed and the vehicle was towed to a yard. The manufacturer was notified and the contact was waiting to determine if they may be able to investigate what caused the fire. The VIN was not available. The approximate failure mileage was 27,000.
The rear window washer hose has blown apart three times. Once last winter so I could not remove slush to see out rear window. Twice this year, at the connection to rear hose. New hose installed at ford dealer month or so ago. Since then hose blew apart at fire wall. I pushed connection back into firewall. Saterday 7-29-17 car was in for oil change I asked if they could look at hose. They could not,said to schedule an appointment. 8-1-17 front window hose blew apart. I could not clean bugs from window.
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available.