2017 Ford Flex problems
Owners have filed 56 complaints with NHTSA about the 2017 Ford Flex. Suspension is the most reported problem area, at 23% of complaints. Next are backover prevention (12%) and wipers, windshield & visibility (7%).
At a glance
- Complaints
- 56 filed with NHTSA
- Most reported
- Suspension 23% of complaints
- Crashes and fires
- 3 and 0
- Injuries and deaths
- 3 and 0
- Typical mileage
- 77,000 miles 17 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 0 |
| 20k to 40k miles | 4 |
| 40k to 60k miles | 1 |
| 60k to 80k miles | 4 |
| 80k to 100k miles | 4 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 2 |
| 200k+ miles | 0 |
What the data shows
Of the 17 complaints that include odometer readings, half describe a problem before roughly 77,000 miles.
Safety-related details: 3 complaints mention a crash; 3 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 11th most-complained-about out of 11 model years of the Ford Flex with enough data (19 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was ran off a 2 lane city street by a car and when I overcompensenated to move away, I hit my right front fender on a small curb and there was a light pole there. Instead of my front air bags deploying as they should have, all of the side bags on both sides deployed instead. My mechanic has said if there were a passenger in that seat, that didn't have their seatbelt on, they would have hit their head on the dash board.
Tl* the contact owns a 2017 ford flex. The contact stated that while traveling at 45 MPH, she depressed the brake pedal as she heard approaching police sirens. As the contact came to a complete stop, she was hit from behind by another vehicle and was thrust into the middle of an intersection. The air bags did not deploy upon impact. The contact and her daughter sought medical attention at the scene.
The contact owns a 2017 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera image was blank or inverted while the vehicle was in reverse(R). The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
The contact owns a 2017 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V829000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the rearview camera displayed a blank image while in reverse(R).