2014 Ford Fusion Energi problems
The 2014 Ford Fusion Energi has 41 complaints on file with NHTSA. The largest share (17%) concerns electrical system. Next are drivetrain & axles (15%) and engine (12%).
At a glance
- Complaints
- 41 filed with NHTSA
- Most reported
- Electrical system 17% of complaints
- Crashes and fires
- 2 and 3
- Injuries and deaths
- 1 and 0
- Typical mileage
- 45,000 miles 28 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 8 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 5 |
| 60k to 80k miles | 7 |
| 80k to 100k miles | 4 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 28 complaints that include odometer readings, half describe a problem before roughly 45,000 miles.
Safety-related details: 2 complaints mention a crash; 3 complaints mention a fire; 1 injury reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 4th most-complained-about out of 7 model years of the Ford Fusion Energi with enough data (32 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Drove the car down a mountain road and somehow managed to regenerate 29 miles on the battery. Thought that very strange as the highest charge or regen achieved prior to this showed 24 miles and did not think the battery could hold that much. Returned home about 9:30pm with an empty plug-in charge. At approximately 9:50pm plugged in the car for charging using the 120v ford phev charger supplied with the vehicle. At approximately 3am awoke smelling electrical fire.
The charger (shoreline) nearly caused a house fire. The charger overheats at the wall socket. It is not the wall socket because I tried it on a commercial outlet on a new 20a circuit breaker. The online chat rooms are full of concerns about this. I called ford and they did not seem to take the concern seriously at all. The vehicle is in park, turned off and charging.
Vehicle was parked in my driveway. I dropped an ink pen between driver seat and center console. When reaching for the pen with my left hand, I suffered a laceration on the outside of first knuckle of my thumb. There is a very sharp, exposed metal edge on the framework of the drivers seat.
Airbag light has been constantly illuminated since one week ago sunday. There seems to be an electrical problem with the car. In the past year, the 12 volt battery has died twice requiring replacement. The first time it happened all the lights went on the dash and it did not have as much power. (car still started) power steering seemed inhibited. The 2nd time it wouldn't start at all. The airbag light is on and it seems that there is something wrong with the sync system.
The contact owns a 2014 Ford Fusion Energi. The contact stated while placing items in the vehicle, she noticed that the brake lights were not illuminated on the instrument. The vehicle was towed to an unknown dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 75,792.