2020 Ford Fusion Energi problems
The 2020 Ford Fusion Energi has 49 complaints on file with NHTSA. The largest share (80%) concerns electrical system. Next are engine (8%) and brakes (2%).
At a glance
- Complaints
- 49 filed with NHTSA
- Most reported
- Electrical system 80% of complaints
- Crashes and fires
- 0 and 1
- Injuries and deaths
- 0 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 1 complaint mentions a fire. Its complaints are less severe on average than those of 92% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 3rd most-complained-about out of 7 model years of the Ford Fusion Energi with enough data (48 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact stated their son owned a 2020 Ford Fusion. The contact stated that their son was driving at approximately 35 MPH, when the vehicle's instrument panel illuminated all possible warning lights. Then there was smoke emitting from the vehicle near the driver's feet. The driver pulled to the side of the road where they turned off the vehicle. The vehicle then caught on fire under the hood of the vehicle. The fire department was called and distinguished the fire. A fire report was filed.
The michelin energy saver a/s had two failed tires one with a blow out and the other with a side wall bubbles. Tires only have 1800 miles on them on a brand new car. Dealership claimed road hazard but nothing was hit and there were no punctures.
In my 2020 plug-in Fusion, Stop Safely Now appeared on the screen as I drove on the freeway. While driving 70 mph, I suddenly had difficulty accelerating, and my air conditioner stopped working and began blowing hot air. By using hazard lights, I was able to slowly exit the freeway. The system disabled the engine and prevented the vehicle from starting. After being stranded on the off ramp, we were towed home. The cost of which exceeded $100.
The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at undisclosed speeds, after the electrical charge had diminished, the vehicle lost automotive and electrical power instead of switching over to fuel.
The contact owns a 2020 Ford Fusion Hybrid. The contact was unable to charge the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Ford of Smithtown (440 Middle Country Rd., St. James, NY 11780).