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2016 Ford Fusion Energi problems

The 2016 Ford Fusion Energi has 41 complaints on file with NHTSA. The largest share (20%) concerns electrical system. Next are backover prevention (15%) and engine (15%).

At a glance

Complaints
41 filed with NHTSA
Most reported
Electrical system 20% of complaints
Crashes and fires
2 and 0
Injuries and deaths
3 and 1
Typical mileage
19,000 miles 30 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 20%
  • Backover prevention 15%
  • Engine 15%
  • Cruise control 10%
  • Steering 7%
  • Brakes 5%
  • Drivetrain & axles 5%
  • Wipers, windshield & visibility 5%
  • Air bags 2%
  • Fuel system 2%

When problems show up

Complaints by mileage, 2016 Ford Fusion Energi Complaints by odometer reading in 20,000-mile steps. The median is about 19,000 miles. 0k to 20k miles: 17 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 5 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 1 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 2 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 19,000 miles
Based on 30 complaints that include mileage. 77% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles17
20k to 40k miles1
40k to 60k miles5
60k to 80k miles0
80k to 100k miles2
100k to 120k miles2
120k to 140k miles0
140k to 160k miles1
160k to 180k miles0
180k to 200k miles2
200k+ miles0

What the data shows

Of the 30 complaints that include odometer readings, half describe a problem before roughly 19,000 miles.

Safety-related details: 2 complaints mention a crash; 3 injuries reported; 1 death reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 6th most-complained-about out of 7 model years of the Ford Fusion Energi with enough data (28 complaints in that window).

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

On 9/5/2024, the driver (27/M) and lone occupant was found unresponsive in the vehicle which was observed rolling to a stop. The vehicle impacted a chain link fence at low speed and there was minimal damage to the vehicle. First responders commented: "extremely noxious odor, smelling like burnt eggs was detected. Odor was most prevalent in backseat area and then when the trunk was opened. In the trunk is where the vehicle's hybrid battery system was located".

September 2024 CrashDeath

I was in a residential area and came to a 2 way stop going west bound. I saw a vehicle approaching going west bound. I made a left turn. The other vehicle ran through the stop sign making a right turn and hit my vehicle; then sped away. The other car was a dark older medium size SUV. The SUV front driver side hit the passenger side center beam between the front and back seat, damaged both doors, broke the back seat window, and caused the driver side front tire to go flat.

Reported at 3,654 miles, April 2016 Crash

Took vehicle in for first service at approximately 3400 miles. At approximately 3800 miles vehicle was acting peculiar when stopped at red light vehicle made noises it had never made before and when light turned green & accelerated it surged. That is when I noticed a check engine light and called galpin fored service dept where vehicle was purchased and rought in asap. They are telling me it may be a week or more to determine the problem and were unwilling to provide loaner.

Reported at 3,800 miles, July 2016

Tl* the contact owns a 2016 ford fusion energi. The contact stated that the defroster and windows were inoperable and provided low visibility. In addition, the check engine, side impact, and electronic malfunction warning indicators were illuminated. The vehicle was taken several times to roberts motors, inc. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and did not assist. The failure mileage was 45,000.

Reported at 45,000 miles, December 2018

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera failed to properly display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired.

Reported at 140,000 miles, July 2025

Other model years of the Fusion Energi

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