2017 Ford Fusion Energi problems
The 2017 Ford Fusion Energi has 27 complaints on file with NHTSA. The largest share (30%) concerns electrical system. Next are drivetrain & axles (15%) and brakes (7%).
At a glance
- Complaints
- 27 filed with NHTSA
- Most reported
- Electrical system 30% of complaints
- Crashes and fires
- 1 and 1
- Injuries and deaths
- 0 and 0
- Typical mileage
- 15,000 miles 23 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 12 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 5 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 23 complaints that include odometer readings, half describe a problem before roughly 15,000 miles.
Safety-related details: 1 complaint mentions a crash; 1 complaint mentions a fire.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 7th most-complained-about out of 7 model years of the Ford Fusion Energi with enough data (20 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Car was sitting in my driveway and the back lithium ion battery in trunk had a short and started on fire while car was off and not plugged in. Burnt through trunk and into back seat and both speakers are gone. Car has heavy smoke damage and all windows are bad. Found battery harness with completely melted where it plugs into battery.
We have brought ford in for the 5th time due to the car not powering up. Most recently, the car appeared to have power issues and it put itself into reverse while we were driving. We then lost all power. This created a very hazardous situation. Ford is aware of the issue.
While driving my car on the freeway the computer screen shuts off and turns back on, this has happened several times, took the dealership and the now service manager said maybe it needs a update, which according to ford it does not. While parked turned off, you can hear electrical componets making noises. I only have a video of it happening while driving that I cant upload. Also, the computer tried to eject a CD but I have never used the CD player.
This has happened several times at freeway speeds on freeways. This issue occurs when using adaptive cruise control if the vehicle encounters a panic stop situation and determines it is unable to autonomously stop in time. When the collision warning activates and the driver uses the brakes, the adaptive cruise control disengages the autonomous braking and braking is reduced until the brake pedal travels a significant amount. This increases the stopping distance and may cause an accident.