2004 Ford Mustang problems
Owners have filed 130 complaints with NHTSA about the 2004 Ford Mustang. Cruise control is the most reported problem area, at 26% of complaints. Next are air bags (7%) and brakes (7%).
At a glance
- Complaints
- 130 filed with NHTSA
- Most reported
- Cruise control 26% of complaints
- Crashes and fires
- 21 and 0
- Injuries and deaths
- 8 and 0
- Typical mileage
- 13,000 miles 100 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 63 |
| 20k to 40k miles | 11 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 10 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 4 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 100 complaints that include odometer readings, half describe a problem before roughly 13,000 miles. For cruise control specifically, the median reported mileage is about 9,000 miles (28 complaints with mileage).
Safety-related details: 21 complaints mention a crash; 8 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 26th most-complained-about out of 36 model years of the Ford Mustang with enough data (103 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Consumer's vehicle was involved in a four cars rear end collision in which the driver's seat totally collapsed backward. Consumer sustained injuries, and was transported by ambulance to a local hospital.
I had a deer accident on my way to work & wrecked my 2004 ford mustang convertible & the airbags did not deploy & I took the entire force of the accident. I flipped end over end & rolled it once or twice & hit the right front bumper on a concrete slap & flipped back on the wheels & destroyed the front end & completely totaled the car! I have severe head trama, whiplash, injured back, neck & shoulders & am in physical therapy 3x's a week & lots of pain & inflamation rx's.
My daughter was driving my 2004 ford mustang , when light turned green upon acceleration the gas pedal stuck( because of carpet) causing her to loose control of the car as she was making a left turn on wet pavement . She hit another vehicle totaling the car and she was also hurt when her face hit steering wheel because airbag did not deploy.
While accelerating my gas pedal got stuck under my carpet and my engine rpm's shot up and my engine almost blew because I couldn't get my gas pedal unstuck, I finally had to cut my engine off so my engine wouldn't blow;I was fortunate that the freeway was clear and no cars in front of me.
A few days prior my car made a squealing noise when I stopped. On dec 25, 2006 I was traveling down a residential street when my axles shift and my car tires locked up, it was approximately 1/8 mile from my home. The steering wheel was shifted approximately 90 degrees.