2002 GMC Envoy problems
Owners have filed 629 complaints with NHTSA about the 2002 GMC Envoy. Engine is the most reported problem area, at 14% of complaints. Next are electrical system (11%) and transmission (10%).
At a glance
- Complaints
- 629 filed with NHTSA
- Most reported
- Engine 14% of complaints
- Crashes and fires
- 55 and 17
- Injuries and deaths
- 59 and 2
- Typical mileage
- 65,000 miles 361 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 67 |
| 20k to 40k miles | 52 |
| 40k to 60k miles | 48 |
| 60k to 80k miles | 51 |
| 80k to 100k miles | 29 |
| 100k to 120k miles | 21 |
| 120k to 140k miles | 24 |
| 140k to 160k miles | 31 |
| 160k to 180k miles | 16 |
| 180k to 200k miles | 11 |
| 200k+ miles | 11 |
What the data shows
Of the 361 complaints that include odometer readings, half describe a problem before roughly 65,000 miles. For engine specifically, the median reported mileage is about 64,000 miles (52 complaints with mileage).
Safety-related details: 55 complaints mention a crash; 17 complaints mention a fire; 59 injuries reported; 2 deaths reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 1st most-complained-about out of 9 model years of the GMC Envoy with enough data (388 complaints in that window). It is also covered by 13 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was involved in an accident may 28, 2002 in which both vehicles made contact at their left front corners. Total vehicle speed was at least 40 MPH at contact and maybe higher. The other vehicle's airbags both deployed while neither one of mine in a 2002 envoy did. This was not a direct head on crash, but the angle of impact was such that both vehicles stopped immediately. The only movement after impact was a pivoting around with the rear of both vehicles. In other words, we stopped upon contact.
My son (17) was coming home and crashed into a light pole, we don't know what caused him to crash no alcohol or drugs were involved and the airbags did not deploy...he was trapped in the car and died from blunt force trauma to the head.
While driving in inclement weather the drivers vehicle hit a patch of black ice sending the vehicle off the road hitting a stone retaining wall head on, neither passenger nor drivers side air bags deployed. Nlm
I have had a intermittent rumbling sound in the drivers compartment like the doors are not closed properly. I have checked doors closed but yet it still happens. Took back to dealership and they could not find a problem. The fuel gauge is reading incorrectly, at a half a tank of fuel the gas hand will intermittently move up or down. Also nov. 2006 a high pitch squeal from the front of vehicle while driving between 1 and 40 MPH.
Tl*the contact owns a 2002 GMC envoy. While driving 50-70 MPH, the engine failed and the vehicle lost total power. The failure has occurred on four occasions. The vehicle was taken to the dealer from where it was purchased three times, but they could not duplicate the failure. The vehicle was taken to an out of town dealer and has currently been in the shop for four weeks. The manufacturer stated that they could not assist because the failure was not under warranty.