Vehicle Data Hub

2004 GMC Envoy problems

Owners have filed 483 complaints with NHTSA about the 2004 GMC Envoy. Electrical system is the most reported problem area, at 34% of complaints. Next are fuel system (14%) and lighting (8%).

At a glance

Complaints
483 filed with NHTSA
Most reported
Electrical system 34% of complaints
Crashes and fires
34 and 19
Injuries and deaths
39 and 1
Typical mileage
71,000 miles 378 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2004 GMC Envoy Complaints by odometer reading in 20,000-mile steps. The median is about 71,000 miles. 0k to 20k miles: 34 complaints 20k to 40k miles: 36 complaints 40k to 60k miles: 69 complaints 60k to 80k miles: 79 complaints 80k to 100k miles: 38 complaints 100k to 120k miles: 29 complaints 120k to 140k miles: 33 complaints 140k to 160k miles: 21 complaints 160k to 180k miles: 18 complaints 180k to 200k miles: 12 complaints 200k+ miles: 9 complaints 040k80k120k160k200k miles Typical: 71,000 miles
Based on 378 complaints that include mileage. 37% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles34
20k to 40k miles36
40k to 60k miles69
60k to 80k miles79
80k to 100k miles38
100k to 120k miles29
120k to 140k miles33
140k to 160k miles21
160k to 180k miles18
180k to 200k miles12
200k+ miles9

What the data shows

Of the 378 complaints that include odometer readings, half describe a problem before roughly 71,000 miles. For electrical system specifically, the median reported mileage is about 62,000 miles (133 complaints with mileage).

Safety-related details: 34 complaints mention a crash; 19 complaints mention a fire; 39 injuries reported; 1 death reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 4th most-complained-about out of 9 model years of the GMC Envoy with enough data (229 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

My wife was in the car alone. Vehicle ran off road, crashed into parked truck, air bag did not deploy. Wife died of "closed chest trauma",

Reported at 65,000 miles, August 2009 CrashDeath

I was a front seat passenger in a 2004 envoy when we were rear ended by a semi truck. The seat I was in twisted sideways toward the driver's seat. I want to know if this is a common occurrence in envoy accidents.

January 2005 CrashInjury

Bought the car 2006 was two years at that time less than a week into replaced brakes for ABS failure. Still happening, took it back said everything was normal. Well about two weeks ago my wife was going up-hill to a stop light hit the brakes on slick pavement and the brakes locked up and ABS did not kick in. Causing my wife to total two vehicles that I am now being sued for one of them.

January 2009 CrashInjury

This past month the speedometer set at 40 MPH with car in "park" position. Afterward when driving, my actual speed had 40MPH added to the reading. This has occurred three times so far in october 2008.

Reported at 62,000 miles, October 2008

One rear door swung open while pulling out of a parking lot with my daughter in the backseat (thank goodness she was in a seatbelt, but my purchase went flying out and spilled out all over the road). Since then I have noticed both rear door latches randomly stick closed even when the doors are unlocked and both latches randomly fail to latch closed causing door to remain open. After this happens, I try numerous times to close the door only to have it not catch. After playing with the latch, it finally works.

Reported at 79,682 miles, April 2011

Other model years of the Envoy

Best and worst years for the GMC Envoy