2007 Honda Civic seat belts problems

Tl*the contact owns a 2007 honda civic. While driving 20 MPH, the contact rear ended the preceding vehicle which was a large SUV, who stopped suddenly without any brake lights the consumer slammed on her brakes. She was wearing her seat belt at the time of the failure, but it did not restrain her properly. The contact's body slammed into the steering wheel and the dashboard. The entire seat belt tore away from the door and the floor. She injured herself very badly and was transported to the hospital.

Inadvertently bumped into curbing while making a turn. Side wall of left front tire pierced, and plastic bumper moved. Bumper easily snapped back into place, tire replaced, and alignment checked. No damage except that seat belt failed in fully extended position after actuation with sudden stopping. Honda refused to honor warranty despite vehicle with less than 10,000 miles and two months old. Car is 2007 honda civic hybrid.