2014 Infiniti QX60 problems
NHTSA has received 273 complaints about the 2014 Infiniti QX60, and 36% of them involve drivetrain & axles. After that come engine (11%) and air bags (9%).
At a glance
- Complaints
- 273 filed with NHTSA
- Most reported
- Drivetrain & axles 36% of complaints
- Crashes and fires
- 3 and 2
- Injuries and deaths
- 1 and 0
- Typical mileage
- 62,000 miles 153 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 41 |
| 20k to 40k miles | 17 |
| 40k to 60k miles | 14 |
| 60k to 80k miles | 25 |
| 80k to 100k miles | 28 |
| 100k to 120k miles | 17 |
| 120k to 140k miles | 5 |
| 140k to 160k miles | 4 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 153 complaints that report mileage, the typical (median) problem appeared at about 62,000 miles. For drivetrain & axles specifically, the median reported mileage is about 80,000 miles (51 complaints with mileage).
Safety-related details: 3 complaints mention a crash; 2 complaints mention a fire; 1 injury reported. Its complaints are less severe on average than those of 93% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 1st most-complained-about out of 11 model years of the Infiniti QX60 with enough data (120 complaints in that window). It is also covered by 7 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2014 infiniti qx60. While the heated driver's seat was activated, the heater element overheated and caused a burn mark in the front driver's seat. The contact stated that the vehicle was taken to the dealer to be inspected. The contact was informed that the location of the burn mark was not in the spot that a failure would normally have occurred. The contact was informed that there would be no assistance offered in having the vehicle repaired. The manufacturer was notified of the failure.
Tl* the contact owns a 2014 infiniti qx60. While parked in the driveway, the vehicle caught on fire. The contact was able to extinguish the fire. The vehicle was taken to newton nissan (1461 nashville pike, gallatin, tn 37066) where it was diagnosed that the fan harness failed. The contact mentioned that the fan harness had been replaced four months prior to the fire. The manufacturer was not notified. The vehicle had not been repaired. The failure mileage was 93,200.
Vehicle was in motion(highway) will juddering, refuse to change gear properly and shake or jerk like I have never seen.I was about to be hitted from the back and afraid of this car.when to the dealer, and they do like they are not aware of this issue of the powertrain.this brand or vehicle is a serious issue that need the authority voice to fix before it kill someone.
Car jerks when accelerating. Have taken to infiniti and they state it's transmission and are refusing to pay costs after several complaints of same issues have been reported.
The contact owns a 2014 Infiniti QX60. The contact stated while driving 10 MPH and going uphill, the vehicle failed to accelerate as needed. The contact stated that after a while, the vehicle accelerated as needed. The vehicle was taken to the dealer and diagnosed with transmission failure. The vehicle was not repaired. The manufacture was contacted and stated that the Extended Warranty had expired and the vehicle could not be repaired under TSB: ITB1501e. The failure mileage was 72,000.