2019 Infiniti QX60 problems
NHTSA has received 59 complaints about the 2019 Infiniti QX60, and 19% of them involve drivetrain & axles. After that come engine (15%) and electrical system (14%).
At a glance
- Complaints
- 59 filed with NHTSA
- Most reported
- Drivetrain & axles 19% of complaints
- Crashes and fires
- 4 and 0
- Injuries and deaths
- 2 and 0
- Typical mileage
- 9,000 miles 17 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 9 |
| 20k to 40k miles | 4 |
| 40k to 60k miles | 1 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 17 complaints that report mileage, the typical (median) problem appeared at about 8,000 miles.
Safety-related details: 4 complaints mention a crash; 2 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 5th most-complained-about out of 11 model years of the Infiniti QX60 with enough data (42 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
February 3, 2021, I was driving home to dallas from a business trip in san antonio. My mother and daughter were with me. My daughter got tangled in the middle seatbelt of the second row. Instead of the seatbelt loosening up, it got tighter. I had no way to remove it. I called 911 in order for them to cut her out. My daughter began to throw up from the compression of the seatbelt around her stomach. The ambulance team checked her out and she is doing fine.
The contact owns a 2019 Infiniti QX60. The contact stated while driving at 10 MPH and exiting the carwash, the brake pedal was depressed but failed to respond. The contact depressed the brake pedal all the way to the floorboard but it failed to respond. There were no warning lights illuminated. The vehicle drove on a curb and into bushes. The contact engaged the emergency brakes and the vehicle stopped. The contact pumped the brake pedal and it rose back.
The car's computer malfunctioned when parking the car and pressing the brake. The car immediately accelerated at full speed, went over the yellow median and hit a pole causing an accident in the school parking lot, the whole front left side of the car to be completely damaged, the side airbag on the driver's seat coming out, etc.
The contact owns a 2019 Infiniti QX60. The contact stated while starting the vehicle, the vehicle began to shake abnormally. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact continued to experience the failure. The manufacturer was informed of the failure. The failure mileage was approximately 325.
Odometer Fraud. The contact purchased a 2019 Infinity QX60. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, on February 25, 2022, the mileage was 59,607. It was later discovered that the mileage on the Title was 116,134. The check engine warning light illuminated, and the vehicle was taken to the dealer. The contact retrieved a Carfax history check, and it showed that on Oct. 4, 2021, the mileage was 52,177. Then, 48 hours later, on Oct.