2020 Infiniti QX60 problems
NHTSA has received 41 complaints about the 2020 Infiniti QX60, and 12% of them involve drivetrain & axles. After that come electrical system (10%) and forward collision avoidance (10%).
At a glance
- Complaints
- 41 filed with NHTSA
- Most reported
- Drivetrain & axles 12% of complaints
- Crashes and fires
- 5 and 0
- Injuries and deaths
- 11 and 0
- Typical mileage
- 13,000 miles 11 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 0 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 3 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 11 complaints that report mileage, the typical (median) problem appeared at about 13,000 miles.
Safety-related details: 5 complaints mention a crash; 11 injuries reported. Its complaints are more severe on average than those of 86% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 6th most-complained-about out of 11 model years of the Infiniti QX60 with enough data (39 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was involved in a multi-car accident on 11/16/23 wile traveling on the 485 Beltway around Charlotte, NC. It was approximately 6 pm, and completely dark. The traffic was very heavy and traveling at 70 mph ( the speed limit) when a car in front of me was stopped. My 2020 Infinity QX60 did NOT alert me of a potential frontal collision, nor did the car begin braking. I slammed on the brakes, but was unable to keep from hitting the car in front of me. I was then hit in my rear by the car in back of me.
The contact owns a 2020 Infinity QX60. The contact stated while driving at undisclosed speeds, there was an abnormal knocking sound coming from the vehicle. The contact stated that the sound was more evident while turning to the left or the right. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was informed that the axle was damaged. The vehicle was not repaired.
The contact owns a 2020 Infiniti QX60. The contact stated that while driving on the highway at 65 MPH, the sunroof glass shattered without impact. The vehicle was taken to a local dealer where the vehicle was inspected, and the contact was informed that there was no cause for the failure found. The contact was informed that the sunroof glass needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.