2023 Infiniti QX60 problems
NHTSA has received 50 complaints about the 2023 Infiniti QX60, and 14% of them involve electrical system. After that come engine (10%) and fuel system (10%).
At a glance
- Complaints
- 50 filed with NHTSA
- Most reported
- Electrical system 14% of complaints
- Crashes and fires
- 0 and 3
- Injuries and deaths
- 10 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 3 complaints mention a fire; 10 injuries reported. Its complaints are more severe on average than those of 86% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 4th most-complained-about out of 11 model years of the Infiniti QX60 with enough data (50 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The car jerks forward when accelerating from a stopped position which throws everyone in the car forward and it could potentially hit something or someone. The car does not stay in position when put in park or even turned off. It rolls back 2 feet and it hit my daughter and knocked her down from the rear and the car door hit my mother because it rolls back too far. Also, it has a major hesitation when trying to accelerate. When trying to pass a vehicle I almost got hit from a car behind me.
My car rolls back and forward, more than normal, after parking and putting the park into park and lifting foot off the break. It rolls back so fast that it knocked my mother forward and it knocked my daughter to the ground. So, when I put the car in park and I release the break is when it rolls back far enough to become a safety concern. The car also lurches forward when applying the gas pedal from a stoped position which is a safety hazard because it could potentially hit another car in front of me.
The contact owns a 2023 Infiniti QX60. The contact stated that while driving approximately 15 MPH, the message to "Pull Over Safely" was displayed and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was later towed to the local dealer who diagnosed that the starter and electric fuel pump were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.